At a Glance
- Tasks: Lead a dynamic team, manage client relationships, and enhance customer experiences.
- Company: Join a modern, ambitious business focused on growth and development.
- Benefits: Negotiable salary, fully funded qualifications, private medical insurance, and company events.
- Other info: Opportunity for career growth in an international setting with a focus on continuous improvement.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in finance or professional services, strong leadership, and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Overview
Are you an experienced people manager with a background in finance, accounts, banking, tax or professional services?
Are you looking for a role where you can lead a high-performing team, build strong client relationships and develop your career within a modern, ambitious and growing business?
Our client is seeking a Compliance Manager to oversee a specialist client services team responsible for supporting international clients with their ongoing accounting requirements.
This is an excellent opportunity for a confident leader who enjoys coaching and developing people, improving processes and delivering an exceptional customer experience.
Whilst experience within VAT or taxation would be advantageous, it is by no means essential.
Full training will be provided, together with the opportunity to study towards a globally recognised qualification, fully funded by the company, making this an outstanding long term career opportunity.
Key Responsibilities
- Lead, motivate and develop a team responsible for managing client activities.
- Build and maintain strong relationships with a portfolio of international clients, delivering a professional and responsive service.
- Oversee client onboarding, ensuring a smooth and efficient experience.
- Manage team workloads, priorities and performance to ensure service levels and deadlines are consistently achieved.
- Monitor KPIs and identify opportunities to improve processes, efficiency and customer satisfaction.
- Recruit, train and mentor new team members, creating a positive and high performing culture.
- Handle escalated client queries and work collaboratively with colleagues to resolve issues effectively.
- Ensure compliance procedures are followed accurately and consistently.
- Work closely with senior management to support the continued growth and development of the department.
The Candidate The successful candidate will be an approachable and commercially minded leader who enjoys working with both people and clients.
You will be an excellent communicator with the ability to motivate others and build lasting relationships.
You will ideally have: Previous management or supervisory experience within finance, banking, tax, accounting or another professional services environment.
Strong leadership and people management skills with experience of coaching and developing teams.
Excellent communication and relationship-building abilities.
A customer-focused approach with the confidence to manage client expectations.
Strong organisational skills and the ability to prioritise a varied workload.
Experience of managing performance, workloads and service standards.
A proactive mindset with a passion for continuous improvement.
An interest in developing specialist knowledge and building a long-term career.
On Offer Salary negotiable depending on experience.
Fully funded professional qualification.
Private medical insurance.
Company pension scheme.
Company sick pay.
Regular company events.
Free on-site parking.
A genuine opportunity to develop your career within a growing international business where ambition and professional development are valued as highly as technical expertise
Client Services Compliance Manager in Kingston upon Hull employer: Kingston Recruitment
As a Customer Site Envoy with our well-established local manufacturer in Hull, you will thrive in a supportive work culture that prioritises customer satisfaction and operational excellence. The company offers excellent employee growth opportunities, fostering strong relationships and continuous improvement while ensuring a first-class experience for customers. With a focus on teamwork and problem-solving, this role provides a unique chance to be the trusted representative on-site, making a meaningful impact in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Compliance Manager in Kingston upon Hull
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Kingston Recruitment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Services Compliance Manager in Kingston upon Hull
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Kingston Recruitment.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Kingston Recruitment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Kingston Recruitment
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Kingston Recruitment.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Kingston Recruitment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Kingston Recruitment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
