At a Glance
- Tasks: Be the go-to person for key accounts, ensuring top-notch service and smooth order management.
- Company: Join a fast-paced, customer-focused business that values strong relationships.
- Benefits: Enjoy a competitive salary, bonus scheme, and a full-time role with office hours.
- Other info: Perfect for organised individuals who thrive in dynamic environments.
- Why this job: Make a real impact by supporting major accounts and enhancing customer satisfaction.
- Qualifications: Experience in customer service or account coordination, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are recruiting for a Key Account Co-Ordinator to join a fast paced and customer focused business, supporting several major accounts and delivering an exceptional level of service. This is a customer facing position where you will act as the primary point of contact for high value customers, ensuring orders, queries, and service requirements are managed efficiently and professionally. Working closely with Planning, Supply Chain, Sales, and Operations, you will play an important role in maintaining strong customer relationships and ensuring orders are delivered accurately and on time. This opportunity would suit an organised and proactive individual who thrives in a busy environment and enjoys balancing customer service with detailed administration and coordination responsibilities.
Key Responsibilities
- Act as the main point of contact for key customer accounts, managing daily communication and maintaining high service standards
- Build strong relationships through proactive communication and a solutions-focused approach
- Attend weekly and monthly customer meetings, providing updates on orders and service performance
- Manage customer queries, complaints, and escalations through to resolution
- Accurately process customer orders and coordinate with Planning teams to meet delivery schedules
- Monitor shortages and proactively communicate any delays or changes to customers
- Produce weekly and monthly customer order tracker reports
- Prepare commercial invoices and export documentation where required
The Candidate
- Previous experience within a customer service, account coordination, or supply chain support role
- Strong communication and relationship-building skills
- Excellent organisational skills with the ability to manage multiple priorities
- Experience working within a fast-paced manufacturing, distribution, or supply chain environment would be advantageous
- High attention to detail and strong administrative skills
- Confident using internal systems and Microsoft Office packages
On Offer
- A full time permanent position working office hours Monday to Friday
- Opportunity to join a growing and customer-focused business
- Generous salary and bonus scheme
Key Account Co-Ordinator in Bridlington employer: Kingston Recruitment
Join a dynamic and customer-centric team as a Key Account Co-Ordinator, where your contributions will be valued in a fast-paced environment. We offer a supportive work culture that prioritises employee growth, with opportunities for professional development and a generous salary and bonus scheme. Located in a thriving area, our company fosters strong relationships with both customers and employees, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Co-Ordinator in Bridlington
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Key Account Co-Ordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its key accounts. Be ready to discuss how your experience aligns with their needs, especially in customer service and coordination. Show them you’re the organised and proactive individual they’re looking for!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be perfect for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking!
We think you need these skills to ace Key Account Co-Ordinator in Bridlington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Co-Ordinator role. Highlight your experience in customer service and account coordination, and show us how you can bring your organisational skills to our fast-paced environment.
Showcase Your Communication Skills:Since this role is all about building strong relationships, let your communication skills shine through in your application. Use clear and concise language, and don’t forget to mention any relevant experience where you’ve successfully managed customer queries or complaints.
Demonstrate Your Proactivity:We love proactive individuals! In your application, share examples of how you've taken initiative in previous roles, whether it’s managing multiple priorities or resolving issues before they escalate. This will show us that you’re ready to thrive in a busy environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Kingston Recruitment
✨Know Your Customers
Before the interview, research the company's key accounts and understand their needs. This will help you demonstrate your proactive approach to customer service and show that you're ready to build strong relationships right from the start.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple priorities in previous roles. Use specific situations where your organisational skills made a difference, especially in fast-paced environments, to highlight your ability to thrive under pressure.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since this role involves being the main point of contact for customers, showcasing your strong communication skills during the interview is crucial. Consider role-playing common customer scenarios with a friend beforehand.
✨Be Solutions-Focused
Think of instances where you've resolved customer queries or complaints effectively. Be ready to discuss these examples in detail, emphasising your solutions-focused approach and how it aligns with the company's commitment to exceptional service.
