Sales Operations & Customer Service Manager

Sales Operations & Customer Service Manager

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Kingston Recruitment Ltd

At a Glance

  • Tasks: Lead sales order and customer service functions while driving operational improvements.
  • Company: Kingston Recruitment Ltd, a key player in the manufacturing sector.
  • Benefits: Hybrid working options and a competitive salary based on experience.
  • Other info: Join a dynamic team focused on operational excellence.
  • Why this job: Make a real impact by enhancing processes and performance standards.
  • Qualifications: Experience in manufacturing and strong leadership skills.

The predicted salary is between 40000 - 50000 £ per year.

Kingston Recruitment Ltd is seeking an experienced Sales Administration Manager to lead sales order and customer service functions in Hull and East Yorkshire. This leadership role is pivotal in managing the sales order lifecycle and driving operational improvements across the business.

The ideal candidate will have a background in manufacturing, strong leadership capabilities, and a commitment to enhancing processes and performance standards. The position offers hybrid working and a competitive salary tailored to experience.

Sales Operations & Customer Service Manager employer: Kingston Recruitment Ltd

At Kingston Recruitment Ltd, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Hull and East Yorkshire. Our commitment to employee growth is reflected in our tailored training programmes and leadership development opportunities, ensuring that you can thrive in your role as Sales Operations & Customer Service Manager while enjoying the benefits of hybrid working and a competitive salary.

Kingston Recruitment Ltd

Contact Details:

Kingston Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Operations & Customer Service Manager

Tip Number 1

Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for a Sales Operations & Customer Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by researching the company and its culture. Understand their sales processes and customer service strategies. This will help us tailor your responses and show that you're genuinely interested in making a difference in their operations.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family, focusing on leadership scenarios and operational improvements. This will boost your confidence and help you articulate your experience effectively when it counts.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining the team and helps us keep track of your application.

We think you need these skills to ace Sales Operations & Customer Service Manager

Sales Order Management
Customer Service Management
Leadership Skills
Process Improvement
Performance Standards Enhancement
Manufacturing Background
Operational Improvements

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in sales administration and customer service. We want to see how your background in manufacturing aligns with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Operations & Customer Service Manager role. Share specific examples of how you've driven operational improvements in the past.

Showcase Leadership Skills:Since this role is all about leadership, make sure to emphasise your leadership capabilities in both your CV and cover letter. We want to know how you’ve motivated teams and improved performance standards in previous roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Kingston Recruitment Ltd

Know Your Sales Order Lifecycle

Make sure you understand the sales order lifecycle inside out. Be ready to discuss how you've managed this process in previous roles, especially in a manufacturing context. Highlight any specific improvements you've implemented that enhanced efficiency.

Showcase Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. This role is all about leadership, so be ready to demonstrate your capabilities.

Emphasise Process Improvement

Research common operational challenges in sales administration and customer service. Be prepared to share your ideas on how to enhance processes and performance standards. Showing that you can think critically about improvements will set you apart.

Ask Insightful Questions

Prepare thoughtful questions about the company's current sales operations and customer service strategies. This shows your genuine interest in the role and helps you gauge if the company aligns with your values and work style.