At a Glance
- Tasks: Lead the sales order process and enhance customer service in a dynamic manufacturing environment.
- Company: Join a well-established and growing manufacturing business with a supportive team culture.
- Benefits: Enjoy hybrid working, competitive salary, and long-term career prospects.
- Other info: Collaborate across departments and thrive in a fast-paced environment.
- Why this job: Make a real impact by driving operational improvements and influencing business performance.
- Qualifications: Experience in sales order processing and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are recruiting for an experienced and proactive Sales Administration Manager to oversee the company's sales order and customer service functions. This is a key leadership role responsible for managing the full sales order lifecycle, warranty and remedial processes, and driving operational improvements across the business. Working closely with Production, Planning, and wider management teams, you will ensure customer requirements are delivered efficiently while continually improving processes, performance, and service standards. This opportunity would suit a resilient and commercially aware people manager who thrives in a fast-paced manufacturing environment and enjoys problem-solving, continuous improvement, and cross-functional collaboration.
Key Responsibilities- Manage the end-to-end sales order process
- Oversee inbound enquiries, quotations, order placement, and associated documentation
- Build and maintain strong relationships with both internal and external customers
- Ensure accurate and efficient communication between customer service, production, and planning teams
- Manage customer warranty and remedial requests to ensure timely resolution
- Plan and coordinate the activities of the warranty team
- Drive customer-focused solutions and service excellence across the department
- Investigate and implement cost-saving initiatives through improved systems and efficiencies
- Support reduction of production errors, remakes, downtime, and waste
- Develop and review KPI reports to measure company and supplier performance
- Monitor team performance and effectiveness of training programmes
- Conduct annual performance reviews and provide ongoing feedback and support
- Previous experience managing sales order processing, customer service, or operational support functions within a manufacturing environment
- Strong leadership and team management experience
- Excellent communication and relationship-building skills
- Experience working with KPI reporting and performance management
- Strong organisational and analytical skills
- Confident problem-solver with the ability to remain calm under pressure
- IT literate with experience using ERP/MRP systems and Microsoft Office packages
- Commercial awareness with a continuous improvement mindset
- Positive, resilient, and decisive approach with strong influencing skills
- Ability to work collaboratively across multiple departments and levels of the business
- Full time permanent position hybrid working Monday to Friday
- Opportunity to join a well-established and growing manufacturing business
- Varied leadership role with significant cross-functional involvement
- Chance to drive operational improvements and influence business performance
- Supportive team environment with long-term career prospects
- Competitive salary and benefits package available dependent on experience
Sales Administration Manager, Hull employer: Kingston Recruitment Ltd
As a Sales Administration Manager in Hull, you will join a well-established and growing manufacturing business that values leadership and operational excellence. The company fosters a supportive team environment, offering hybrid working options and significant opportunities for career growth, while encouraging continuous improvement and cross-functional collaboration. With a competitive salary and benefits package, this role is perfect for those looking to make a meaningful impact in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administration Manager, Hull
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administration Manager, Hull at Kingston Recruitment Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Kingston Recruitment Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administration Manager, Hull. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administration Manager, Hull
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Kingston Recruitment Ltd:When writing your cover letter, make sure to tailor your message specifically for Kingston Recruitment Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Kingston Recruitment Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Kingston Recruitment Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Kingston Recruitment Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Kingston Recruitment Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
