At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and support.
- Company: Join a dynamic team at a leading logistics company in Hull.
- Benefits: Enjoy 25 days off, a pension scheme, and discounted gym memberships.
- Why this job: Perfect for those wanting to grow in a fast-paced, supportive environment.
- Qualifications: Must be organised, communicative, and ideally have experience in logistics.
- Other info: Work with a trusted agency known for its transparent service.
The predicted salary is between 28800 - 43200 £ per year.
Due to an internal promotion, our client is seeking an experienced Customer Service professional to join their dynamic team at their UK Head Office in Hull. This is an exciting opportunity to develop your career within a fast-paced, forward-thinking environment, where you’ll play a key role in building and maintaining strong relationships with customers across the UK and Europe while working closely with internal teams.
Responsibilities
- Act as the first point of contact for customers, providing exceptional service
- Manage the end-to-end sales process from enquiry to delivery
- Handle customer queries quickly, efficiently, and professionally
- Provide tailored solutions to meet client needs
- Collaborate with internal departments to ensure a seamless customer experience
About You
- Highly organised, with excellent communication and relationship-building skills
- Able to manage high-volume requests in a fast-moving, demanding environment
- Previous experience within logistics, supply chain, or a similar sector is desirable
- Detail-oriented and methodical, ensuring accuracy at every stage
What’s On Offer
- Full-time, office-based role | Monday to Friday
- Excellent benefits package including:
- 25 days annual leave plus bank holidays
- Generous company pension scheme
- Discounted gym membership
- Access to a comprehensive employee benefits programme, including GP appointments
If you’re a motivated customer service professional looking to take the next step in your career, we’d love to hear from you.
Please follow us on X to get our latest job alerts! @KingstonRecLtd and our company page on LinkedIn.
Additional Information
- REC-qualified team with 120+ years of combined experience
- Trusted by top local employers – from global brands to SMEs and the public sector
- Specialists in Commercial, Manufacturing & Technical recruitment, with the flexibility to cover all sectors
- Permanent, temporary, and fixed-term opportunities
- Known for our honest, transparent service across the Humber region
- A local agency where people truly matter
This vacancy is being advertised by Kingston Recruitment on behalf of our client. The services advertised by Kingston Recruitment are those of an Employment Business or Employment Agency.
If you have not heard back from us within 14 days of submitting your CV then unfortunately your application has not been successful.
Details
Reference: J011593 JJS
Location: Hull
#J-18808-Ljbffr
Customer Service Executive, Hull employer: Kingston Recruitment Ltd
Contact Detail:
Kingston Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive, Hull
✨Tip Number 1
Familiarise yourself with the logistics and supply chain industry. Understanding the key players and current trends will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the sector.
✨Tip Number 2
Practice your communication skills by role-playing customer service scenarios with friends or family. This will help you articulate your responses clearly and confidently, showcasing your ability to handle customer queries effectively.
✨Tip Number 3
Network with professionals in the customer service field, especially those who work in logistics or supply chain roles. Attend local events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailor your approach to align with their ethos, demonstrating that you are not only a fit for the role but also for the team dynamic.
We think you need these skills to ace Customer Service Executive, Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, logistics, or supply chain. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication and relationship-building skills. Mention specific examples of how you've provided exceptional customer service in previous roles.
Highlight Relevant Skills: Emphasise your organisational skills and ability to manage high-volume requests. Provide examples of how you've successfully handled demanding situations in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Kingston Recruitment Ltd
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing high-volume requests. Practising your responses will help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service Executive, strong communication is key. During the interview, demonstrate your ability to articulate your thoughts clearly and listen actively. This will highlight your suitability for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the position and helps you gauge if the company culture aligns with your values and career goals.