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- Tasks: Lead a team to provide high-quality support for adults with mental health needs.
- Company: Join a respected provider of supported accommodation making a real difference in people's lives.
- Benefits: Enjoy a competitive salary, professional development, and generous annual leave.
- Why this job: Make an impact in a values-driven culture while shaping service delivery and user outcomes.
- Qualifications: Experience in mental health management and NVQ Level 5 in Health & Social Care required.
- Other info: Work standard hours, Monday to Friday, with opportunities for career progression.
The predicted salary is between 32000 - 48000 £ per year.
Location: Dorset
Salary: £40,000 per annum
Contract Type: Full-Time, Permanent
Hours: Monday to Friday, 9:00 AM – 5:00 PM
About Our Client
Our client is one of the UK’s most established and respected providers of supported accommodation for individuals with learning disabilities and mental health needs. As one of the largest providers in the sector, they are recognised for delivering compassionate, person-centred support that enables individuals to live fulfilling, independent lives within the community. This is an exciting opportunity to join a values-driven organisation making a meaningful difference across the country.
About the Role
We are recruiting an experienced and dedicated Service Manager to oversee a Mental Health Supported Accommodation service on behalf of our client. This role involves the operational leadership of a service supporting adults with complex mental health needs, ensuring the delivery of high-quality, recovery-oriented care. The successful candidate will work standard weekday hours and will play a vital role in shaping service delivery, staff development, and user outcomes.
Key Responsibilities
- Lead and manage the day-to-day operations of the supported accommodation service.
- Provide inspirational leadership and support to staff, promoting a positive, inclusive team culture.
- Ensure the delivery of safe, effective, and person-centred support to residents.
- Oversee care planning, safeguarding, risk management, and service quality in line with CQC and organisational standards.
- Build and maintain effective relationships with stakeholders, including clinical teams, social care professionals, and families.
- Monitor service performance, identify areas for improvement, and implement necessary changes.
- Manage resources, staffing, and budgets to ensure efficient and effective service delivery.
Essential Requirements
- Substantial experience in a leadership or management role within a mental health, supported living, or social care environment.
- Strong understanding of mental health needs, recovery-focused practice, and supported accommodation models.
- Sound knowledge of CQC standards and regulatory compliance.
- Excellent team leadership, communication, and problem-solving skills.
- NVQ Level 5 in Health & Social Care or equivalent (or willingness to complete).
- Enhanced DBS check (or willingness to undertake one).
- Ideally RMN qualified (Registered Mental Health Nurse), although not essential.
What’s on Offer
- Competitive salary of £40,000 per annum
- Monday to Friday, 9am to 5pm working hours
- Ongoing professional development and training opportunities
- Career progression within a large, reputable organisation
- Supportive, values-based working culture
- Generous annual leave and contributory pension scheme
- Opportunity to lead impactful, person-centred services for those with complex needs
How to Apply
To apply, please submit your CV and a brief cover letter highlighting your experience and interest in the role. Applications will be reviewed on a rolling basis.
Mental Health Service Manager employer: Kingston Noble
Contact Detail:
Kingston Noble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Service Manager
✨Tip Number 1
Familiarise yourself with the latest CQC standards and regulations. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 2
Network with professionals in the mental health sector. Attend local events or join online forums to connect with others who work in supported accommodation, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Think of specific examples where you've successfully led a team or improved service delivery, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research the organisation's values and mission. Tailor your conversations during interviews to reflect how your personal values align with theirs, which can significantly enhance your chances of making a positive impression.
We think you need these skills to ace Mental Health Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mental health, supported living, or social care. Emphasise any leadership roles and specific achievements that align with the responsibilities of a Service Manager.
Craft a Compelling Cover Letter: In your cover letter, express your passion for mental health support and detail how your experience aligns with the values of the organisation. Mention specific examples of how you've led teams or improved service delivery in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, especially if you have an NVQ Level 5 in Health & Social Care or are RMN qualified. If you're willing to undertake an enhanced DBS check, mention this as well.
Showcase Your Leadership Skills: Demonstrate your leadership abilities by providing examples of how you've inspired teams, managed resources, and ensured compliance with standards like CQC. This will show your potential employer that you can effectively lead their service.
How to prepare for a job interview at Kingston Noble
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired and supported your staff to create a positive team culture.
✨Understand the CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations relevant to mental health services. Be ready to discuss how you would ensure compliance and maintain high-quality service delivery in line with these standards.
✨Highlight Your Experience with Mental Health Needs
Make sure to articulate your understanding of mental health needs and recovery-focused practices. Share specific experiences where you've successfully supported individuals with complex mental health challenges, showcasing your empathy and problem-solving skills.
✨Prepare Questions for the Interviewers
Demonstrate your interest in the role by preparing thoughtful questions for the interviewers. Ask about their approach to staff development, how they measure service performance, or what challenges they currently face in delivering person-centred care.
