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- Tasks: Lead a team to provide high-quality support for adults with mental health needs.
- Company: Join a respected provider of supported accommodation making a real difference in people's lives.
- Benefits: Enjoy a competitive salary, professional development, and generous annual leave.
- Why this job: Make an impact in a values-driven culture while shaping service delivery and user outcomes.
- Qualifications: Experience in mental health management and NVQ Level 5 in Health & Social Care required.
- Other info: Standard weekday hours with opportunities for career progression.
The predicted salary is between 34000 - 51000 £ per year.
Job Description
Job Title: Service Manager – Mental Health Supported AccommodationLocation: LiverpoolSalary: £40,000 to £45,000 per annumContract Type: Full-Time, PermanentHours: Monday to Friday, 9:00 AM – 5:00 PM
About Our Client
Our client is one of the UK’s most established and respected providers of supported accommodation for individuals with learning disabilities and mental health needs. As one of the largest providers in the sector, they are recognised for delivering compassionate, person-centred support that enables individuals to live fulfilling, independent lives within the community.
This is an exciting opportunity to join a values-driven organisation making a meaningful difference across the country.
About the Role
We are recruiting an experienced and dedicated Service Manager to oversee a Mental Health Supported Accommodation service on behalf of our client. This role involves the operational leadership of a service supporting adults with complex mental health needs, ensuring the delivery of high-quality, recovery-oriented care.
The successful candidate will work standard weekday hours and will play a vital role in shaping service delivery, staff development, and user outcomes.
Key Responsibilities
- Lead and manage the day-to-day operations of the supported accommodation service.
- Provide inspirational leadership and support to staff, promoting a positive, inclusive team culture.
- Ensure the delivery of safe, effective, and person-centred support to residents.
- Oversee care planning, safeguarding, risk management, and service quality in line with CQC and organisational standards.
- Build and maintain effective relationships with stakeholders, including clinical teams, social care professionals, and families.
- Monitor service performance, identify areas for improvement, and implement necessary changes.
- Manage resources, staffing, and budgets to ensure efficient and effective service delivery.
Essential Requirements
- Substantial experience in a leadership or management role within a mental health, supported living, or social care environment.
- Strong understanding of mental health needs, recovery-focused practice, and supported accommodation models.
- Sound knowledge of CQC standards and regulatory compliance.
- Excellent team leadership, communication, and problem-solving skills.
- NVQ Level 5 in Health & Social Care or equivalent (or willingness to complete).
- Enhanced DBS check (or willingness to undertake one).
- Ideally RMN qualified (Registered Mental Health Nurse), although not essential.
What’s on Offer
- Competitive salary of £40,000 to £45,000 per annum
- Monday to Friday, 9am to 5pm working hours
- Ongoing professional development and training opportunities
- Career progression within a large, reputable organisation
- Supportive, values-based working culture
- Generous annual leave and contributory pension scheme
- Opportunity to lead impactful, person-centred services for those with complex needs
How to Apply
To apply, please submit your CV and a brief cover letter highlighting your experience and interest in the role. Applications will be reviewed on a rolling basis.
Mental Health Service Manager employer: Kingston Noble Career Consultancy
Contact Detail:
Kingston Noble Career Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Service Manager
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with mental health challenges. Understanding recovery-focused practices and supported accommodation models will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the mental health sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Research the organisation's values and mission. Being able to articulate how your personal values align with theirs during an interview can set you apart from other candidates.
✨Tip Number 4
Prepare examples of your leadership experience in mental health or social care settings. Be ready to discuss specific situations where you successfully managed teams or improved service delivery, as this will showcase your suitability for the role.
We think you need these skills to ace Mental Health Service Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Mental Health Service Manager position. Tailor your application to reflect how your experience aligns with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter should highlight your relevant experience in mental health management and your leadership skills. Be specific about how your background prepares you for overseeing a supported accommodation service and mention any relevant qualifications or training.
Tailor Your CV: Ensure your CV is tailored to the job by emphasising your experience in mental health, supported living, or social care environments. Include specific examples of your leadership roles and achievements that demonstrate your ability to manage operations and improve service delivery.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Kingston Noble Career Consultancy
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully led a team or managed a project, particularly in mental health or social care settings.
✨Understand the CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations. Be ready to discuss how you have ensured compliance in previous roles and how you would maintain these standards in the new position.
✨Emphasise Person-Centred Care
The role focuses on delivering person-centred support. Prepare to discuss your approach to creating tailored care plans and how you involve residents and their families in the decision-making process.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific instances where you successfully navigated complex issues in a mental health or supported living environment.