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- Tasks: Support patient care through administration and document processing in a dynamic healthcare environment.
- Company: Join the Kingston and Richmond NHS Foundation Trust, dedicated to patient wellbeing.
- Benefits: Comprehensive training, wellbeing resources, and opportunities for personal and professional growth.
- Other info: Enjoy a nurturing workplace with a focus on staff wellbeing and career advancement.
- Why this job: Make a real difference in patient care while developing your skills in a supportive team.
- Qualifications: No specific qualifications required; just a passion for helping others and learning.
The predicted salary is between 23615 - 25674 £ per year.
An exciting opportunity has arisen for a full time Band 2 Patient Pathway Support Officer to join our Neurology Services Administration team. This post will be based at Kingston Hospital and involve supporting the service into routine administration to support patient care.
- To be responsible for the timely processing and distribution of all incoming mail.
- Ensure all letters, faxes and documents received into the area of work from whatever source are date stamped upon arrival and processed according to SOP.
- To support Patient Pathway Coordinators (PPCs) with printing documents from a variety of systems, including medical transcription system.
- Identify own training and development needs and undertake appropriate training/education as required.
- Participate in an annual individual performance review process where objectives will be agreed, performance monitored and personal development needs discussed.
- To attend all statutory and mandatory training as and when required to do so.
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation. To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist.
Patient Pathway Support | Kingston and Richmond NHS Foundation Trust employer: Kingston Hospital Foundation Trust
Contact Detail:
Kingston Hospital Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Support | Kingston and Richmond NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Kingston and Richmond NHS Foundation Trust on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient pathway support. Think about how your skills align with their needs, especially in administration and teamwork. We want you to shine!
✨Tip Number 3
Show your enthusiasm for personal development! Mention any relevant training or courses you've taken that relate to the role. It’s all about demonstrating that you’re keen to grow with the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Kingston Hospital family.
We think you need these skills to ace Patient Pathway Support | Kingston and Richmond NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Patient Pathway Support role. We want to see how you can contribute to our Neurology Services Administration team!
Showcase Your Attention to Detail: Since this role involves processing and distributing important documents, it’s crucial to demonstrate your attention to detail. Use examples from your past experiences where you’ve successfully managed similar tasks.
Highlight Your Team Spirit: We value collaboration, so don’t forget to mention your ability to work well in a team. Share instances where you’ve supported colleagues or contributed to a group project, especially in a healthcare setting.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Kingston Hospital Foundation Trust
✨Know Your Role
Make sure you understand the responsibilities of a Patient Pathway Support Officer. Familiarise yourself with the tasks mentioned in the job description, like processing incoming mail and supporting Patient Pathway Coordinators. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Skills
Prepare to discuss your organisational skills and attention to detail, as these are crucial for this role. Think of specific examples from your past experiences where you've successfully managed administrative tasks or supported a team, and be ready to share them.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, training opportunities, and how the organisation supports staff wellbeing. This shows that you're genuinely interested in the role and the company culture.
✨Emphasise Your Development Mindset
Since the role involves identifying training needs and participating in performance reviews, express your eagerness to learn and grow. Share any past experiences where you sought out training or feedback to improve your skills, highlighting your commitment to personal development.