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- Tasks: Be the go-to person for all patient pathway admin tasks and support a multi-disciplinary team.
- Company: Join Kingston and Richmond NHS Foundation Trust, dedicated to patient care and teamwork.
- Benefits: Enjoy flexible working, personal development opportunities, and comprehensive wellbeing resources.
- Other info: Flexible arrangements available; discuss your needs during the recruitment process.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 25674 - 28093 £ per year.
The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi‑disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
Key Responsibilities
- Serve as the primary point of contact for all administrative issues related to patients’ pathway of care.
- Work collaboratively with a multi‑disciplinary team to proactively manage the patient pathway from referral to discharge.
- Maintain high levels of patient and clinician satisfaction through accessibility, customer‑focus and knowledge.
- Apply Standard Operating Procedures (SOPs) to ensure functions of the role are performed correctly and within given timescales.
Benefits & Development
We offer flexible working arrangements and support personal and professional development. Opportunities include participation in research, quality improvement and innovation. A range of wellbeing resources is available, including an on‑site staff nursery, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and other support activities. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Band 3 Patient Pathway Administrator | Kingston and Richmond NHS Foundation Trust in Kingston upon Thames employer: Kingston Hospital Foundation Trust
Contact Detail:
Kingston Hospital Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Patient Pathway Administrator | Kingston and Richmond NHS Foundation Trust in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working at Kingston and Richmond NHS Foundation Trust. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by understanding the patient pathway process inside out. Brush up on your knowledge of Standard Operating Procedures (SOPs) and think of examples where you've demonstrated customer focus and teamwork.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express how much you value patient care and how you can contribute to maintaining high levels of satisfaction for both patients and clinicians.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in patient pathways.
We think you need these skills to ace Band 3 Patient Pathway Administrator | Kingston and Richmond NHS Foundation Trust in Kingston upon Thames
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand the job description thoroughly. Highlight key responsibilities and think about how your experience aligns with them. This will help us see that you're a great fit for the Patient Pathway Administrator role.
Tailor Your Application: Don’t just send a generic application! Customise your CV and cover letter to reflect the skills and experiences that are most relevant to the position. We want to see how you can contribute to our multi-disciplinary team and enhance patient care.
Showcase Your Customer-Focus: Since this role is all about managing patient pathways, make sure to highlight any previous experience where you've provided excellent customer service or support. We love seeing examples of how you've maintained high levels of satisfaction in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Kingston Hospital Foundation Trust
✨Know the Patient Pathway Inside Out
Make sure you understand the patient pathway from referral to discharge. Familiarise yourself with common administrative issues that arise and think about how you would address them. This will show your potential employer that you're proactive and ready to tackle challenges head-on.
✨Show Your Team Spirit
Since you'll be working in a multi-disciplinary team, it's crucial to demonstrate your ability to collaborate. Prepare examples of past experiences where you've successfully worked with others to achieve a common goal. This will highlight your teamwork skills and adaptability.
✨Customer Focus is Key
The role requires maintaining high levels of patient and clinician satisfaction. Think about how you can showcase your customer service skills during the interview. Prepare to discuss situations where you've gone above and beyond to help someone, as this will resonate well with the interviewers.
✨Familiarise Yourself with SOPs
Understanding Standard Operating Procedures (SOPs) is essential for this role. Brush up on what SOPs are relevant to patient pathways and be ready to discuss how you would apply them in your work. This shows that you’re detail-oriented and committed to following best practices.