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- Tasks: Keep the environment clean and welcoming while supporting patient care and communication.
- Company: Join Kingston and Richmond NHS Foundation Trust, dedicated to excellent patient experiences.
- Benefits: Enjoy wellbeing resources, professional development, and a supportive work environment.
- Why this job: Make a real difference in patient care while growing your skills in a rewarding role.
- Qualifications: No specific qualifications required; just a passion for helping others and teamwork.
- Other info: Flexible working hours and opportunities for personal and professional growth.
The Housekeeper plays a vital role in maintaining a clean, safe, and welcoming environment within the ED. This position supports the clinical team by ensuring hygiene standards are upheld, equipment is maintained and cleaned according to policy, and supplies are appropriately managed. The housekeeper also contributes to patient care by assisting with meal service and supporting effective communication between patients, staff, and visitors. The housekeeper will work with the Nurse in Charge of the unit to ensure that all visitors are welcomed and that excellence in customer care and front of house services are provided. This role will support nursing staff but will not replace supplement domestic services, but enhance patient experience overall. The post holder will work as an integral part of the unit team, being responsible for ensuring the delivery of a range of activities to support the clinical team in delivering care, including keeping the unit neat, tidy, uncluttered and well presented; the daily stock of clinical supplies and for equipment cleaning and maintenance. They will be responsible for maintaining a safe and comfortable ward environment and will work flexibly.
Responsibilities
- Maintain hygiene standards and ensure equipment is cleaned and maintained according to policy.
- Manage supplies and assist with daily stock of clinical materials.
- Support patient care by assisting with meal service and facilitating effective communication between patients, staff, and visitors.
- Welcome visitors in collaboration with the Nurse in Charge and provide front-of-house service.
- Support nursing staff and contribute to a neat, tidy, uncluttered, and well-presented unit.
- Assist with ensuring a safe and comfortable ward environment and work flexibly to meet unit needs.
Development and wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
Wellbeing resources
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
Recognition and engagement
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards. Wherever you work across our organisation, we look forward to welcoming you.
Housekeeper | Kingston and Richmond NHS Foundation Trust employer: Kingston Hospital Foundation Trust
Contact Detail:
Kingston Hospital Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper | Kingston and Richmond NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Kingston and Richmond NHS Foundation Trust. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to housekeeping roles. Think about how you can showcase your attention to detail and ability to maintain hygiene standards, as these are key for the Housekeeper position.
✨Tip Number 3
Show your passion for patient care during the interview. Talk about any previous experiences where you’ve contributed to a positive environment, whether that’s through customer service or teamwork. It’ll help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Housekeeper | Kingston and Richmond NHS Foundation Trust
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, take a good look at the job description. We want to see that you understand what the Housekeeper role involves and how you can contribute to maintaining hygiene standards and supporting patient care.
Show Your Passion for Patient Care: In your application, let us know why you’re passionate about providing a clean and welcoming environment for patients. Share any relevant experiences that highlight your commitment to customer care and teamwork, as this is key in our setting.
Be Specific About Your Skills: When detailing your skills, be specific! Mention any experience you have with cleaning protocols, managing supplies, or working in a healthcare environment. We love to see concrete examples that demonstrate your ability to keep things neat and tidy.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Kingston and Richmond NHS Foundation Trust.
How to prepare for a job interview at Kingston Hospital Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housekeeper at Kingston and Richmond NHS Foundation Trust. Familiarise yourself with hygiene standards, equipment maintenance, and how to support patient care. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Housekeeper, effective communication is key. Be prepared to discuss how you would interact with patients, staff, and visitors. Think of examples from your past experiences where you successfully facilitated communication or provided excellent customer service. This will demonstrate your ability to contribute positively to the team.
✨Highlight Your Flexibility
The job requires flexibility to meet unit needs, so be ready to talk about your adaptability. Share instances where you've had to adjust your plans or work under pressure. This will show that you can handle the dynamic environment of an emergency department while maintaining high standards.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how they support staff wellbeing. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
