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- Tasks: Support patients and GPs by providing excellent care navigation and reception services.
- Company: Join Kingston Health, a busy teaching practice with a supportive team.
- Benefits: Flexible part-time hours and the chance to make a real difference in patient care.
- Other info: Great opportunity for career growth in a dynamic healthcare environment.
- Why this job: Be part of a high-performing team that values your skills and contributions.
- Qualifications: Experience in a busy reception or care navigation role is preferred but not essential.
The predicted salary is between 24000 - 30000 £ per year.
Kingston Health is a busy teaching practice serving 10,000 patients. We are looking to recruit an experienced Care Navigator on a part-time basis. This is an exciting opportunity to join a well-established and high-performing practice to improve the service we offer to patients whilst supporting the GPs.
You will provide a friendly, confident and professional service to our patients. You will be able to demonstrate good communication and organisational skills. You will have the ability to work both independently and as part of a wider team, using initiative and discretion.
Main duties of the job:- The successful candidate for the Care Navigator position must be an experienced, enthusiastic and organised person who is able to work flexibly and effectively as part of a team.
- You should have previous experience working as a Receptionist or Care Navigator in a busy environment, preferably in an NHS or medical setting, but this is not essential for the right candidate.
- You must be IT competent, polite with an excellent telephone manner, as well as possessing great interpersonal and face-to-face communication skills.
About us: Kingston Health is a teaching practice with just over 10,000 patients, comprising 4 GP Partners, 1 Physician Associate, 1 Advanced Care Practitioner, 2 nurses, 2 HCAs, 1 Pharmacist, Care Navigators and medical secretaries based over 2 sites, Wheeler Street and Holderness Road.
Date posted: 29 April 2026
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Part-time
Reference number: A
Job locations: Kingston Health, Wheeler Street, Hull, HU3 5QE
Care Navigator/Receptionist in Hull employer: KINGSTON HEALTH
Contact Detail:
KINGSTON HEALTH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator/Receptionist in Hull
✨Tip Number 1
Get to know the practice! Research Kingston Health and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Care Navigator, you'll need to be friendly and professional. Role-play with a friend or family member to get comfortable with common scenarios you might face when interacting with patients.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed multiple tasks or helped improve processes. This will demonstrate your ability to thrive in a busy environment like Kingston Health.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your application. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Care Navigator/Receptionist in Hull
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous roles you've had as a Care Navigator or Receptionist. We want to see how your experience can help us improve our service for patients.
Be Personable: Since you'll be the friendly face of Kingston Health, let your personality shine through in your application. We love candidates who can communicate well and connect with people!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we're looking for. Show us how you can work both independently and as part of our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Kingston Health!
How to prepare for a job interview at KINGSTON HEALTH
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Navigator and the specific needs of Kingston Health. Familiarise yourself with their services and patient demographics. This will help you demonstrate your enthusiasm and show that you're genuinely interested in contributing to their team.
✨Showcase Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about situations where you resolved conflicts or provided exceptional service, as these stories will highlight your interpersonal skills.
✨Demonstrate Team Spirit
Being part of a busy practice means teamwork is essential. Be ready to discuss your experience working in teams, how you support your colleagues, and how you handle challenges together. This will show that you can fit into their established team dynamic.
✨Be IT Savvy
As the role requires IT competence, brush up on any relevant software or systems used in medical settings. If you have experience with specific tools, mention them during the interview. This will reassure them that you can hit the ground running and adapt quickly to their systems.