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For Companies At a Glance
- Tasks: Support the clinical team and manage patient records while providing excellent service.
- Company: Join Kingston GP Chambers, a leading healthcare provider in the community.
- Benefits: Flexible hours, supportive team environment, and the chance to make a difference.
- Why this job: Be part of a dedicated team improving patient care in your community.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity for career growth in the healthcare sector.
The predicted salary is between 1300 - 1600 £ per month.
Kingston GP Chambers are recruiting on behalf of Hook Surgery for a GP Administrator / Receptionist. The position is part of a dedicated admin/reception team, reporting to the Office Manager, and focuses on providing high‑quality service to patients and supporting the clinical and management teams.
Responsibilities
- Support the clinical team with document management (workflow) and email communication.
- Handle E‑Referrals.
- Code patient records in line with coding protocols.
- Manage incoming mail and distribute/scanning appropriately.
- Perform reception duties.
Work Hours & Shift Pattern
The role requires 26 hours per week with the following shift pattern:
- Monday 10:00‑19:00
- Tuesday 07:45‑13:00
- Wednesday 07:45‑13:00
- Friday 11:30‑18:30
Employment Details
Only UK‑resident applicants are considered; sponsorship is not available.
About Kingston GP Chambers
Kingston GP Chambers is a federation of 20 NHS general practices within the Royal Borough of Kingston upon Thames, founded in 2008. The organization collaborates with secondary care and the private sector, offering community clinics and extended‑hours services across multiple hubs. It plays a leading role in improving patient access to primary care and supports the development of general practice as a core community service.
GP Administrator/Receptionist - Hook Surgery employer: Kingston GP Chambers
Contact Detail:
Kingston GP Chambers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Administrator/Receptionist - Hook Surgery
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Hook Surgery and Kingston GP Chambers. Understanding their values and services will help you connect with the interviewers and show that you're genuinely interested in being part of their dedicated admin/reception team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient service and document management. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! During the interview, highlight your experience with coding patient records and handling E-Referrals. Be ready to share specific examples of how you've successfully managed similar tasks in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace GP Administrator/Receptionist - Hook Surgery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the GP Administrator/Receptionist role. Highlight any relevant experience you have in admin or reception work, especially in healthcare settings. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Hook Surgery and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a GP Administrator/Receptionist, communication is key. In your application, give examples of how you've effectively communicated with patients or colleagues in the past. This will help us see that you’re a great fit for our dedicated team.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at Kingston GP Chambers
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a GP Administrator/Receptionist. Familiarise yourself with document management, E-Referrals, and coding protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this position involves supporting both patients and clinical teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to handle the reception duties smoothly.
✨Research Kingston GP Chambers
Take some time to learn about Kingston GP Chambers and its mission. Understanding their role in improving patient access to primary care will allow you to align your answers with their values during the interview. It shows that you’re not just looking for any job, but that you want to be part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the office culture, or how they measure success in this role. This not only shows your interest but also helps you gauge if this is the right fit for you.
