Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide admin support across music, culture, and heritage services while enhancing customer experience.
- Company: Join Kingston Music Service in a vibrant university town with a rich community spirit.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for personal growth.
- Why this job: Make a real difference in music education and cultural engagement for young people.
- Qualifications: Strong organisational skills, IT proficiency, and a passion for music and culture.
- Other info: Collaborate with a diverse team and enjoy a fast-paced, supportive work atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
About the Borough
Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.
About the Role and our Ideal Candidate
The Support Hub Officer reports to the Support Hub Team Leader, providing business, financial and administrative support across the Culture and Heritage Service which includes Kingston Music Service (KMS), Kingston Museum, Heritage Centre, Cultural Partnerships and the seven borough Libraries.
- Supporting the progression and development of KMS admin procedures giving customers and users the best service possible.
- Working closely with colleagues to ensure tasks are completed in a thorough and timely manner, supporting front-line staff and project work.
- Operating financial, HR and database responsibilities are delivered successfully and in line with council policy.
- Working with managers to build student numbers in KMS lessons and ensembles through good customer service, productive scheduling and assisting with marketing of provision.
- Supporting libraries, heritage and partnerships colleagues with various functions including invoicing, payment, purchasing and stock control.
You will be based in the KMS offices at the Hook Centre where we work closely with our library and adult education colleagues.
About you
We are looking for a dynamic and motivated Administrator with outstanding organisational skills and a passion for music education, culture, and heritage. The ideal candidate will be an energetic, resilient team player who thrives in a fast-paced environment. With strong IT proficiency, excellent communication skills, and the ability to manage multiple deadlines, you will play a key role in supporting various aspects of the service, including finance, scheduling, purchasing, and student recruitment. A commitment to promoting equity, diversity, and inclusion is essential, alongside proven administrative experience and the capability to work independently.
About Us
Kingston Music Service (KMS) nurtures young people in the Royal Borough of Kingston regardless of background to create, perform, be inspired by and celebrate the music they love; reaching all corners of the borough, ensuring children who want to make music are able to. Each week, our skilled team of approximately 60 tutors provides instrumental and vocal lessons to over 1,500 pupils in schools and music centres. KMS hosts a variety of events, including primary singing festivals, family concerts, and school workshops. Our 11 ensembles, which feature String Orchestras, Jazz Bands, Percussion Ensembles, and Concert Bands, perform regularly throughout the year. The Kingston Library service runs 7 libraries throughout the borough and the Heritage Service runs the popular Kingston Museum and Heritage Centre. Both work with schools and families to bring a range of activities to the local community. The Culture and Heritage Service also develops partnerships with many local charities including the Rose Theatre, Creative Youth and Kingston International Film Festival.
#J-18808-Ljbffr
Support Hub Officer employer: Kingston Council
Contact Detail:
Kingston Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Hub Officer
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Support Hub and its projects. This will help you connect with the interviewers and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role, especially around customer service and administration.
✨Tip Number 3
Show your passion for music and culture! Be ready to share why you care about music education and community engagement. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Kingston Music Service family right from the start.
We think you need these skills to ace Support Hub Officer
Some tips for your application 🫡
Show Your Passion for Music and Culture: When writing your application, let your love for music education and cultural heritage shine through. We want to see how your enthusiasm aligns with our mission at Kingston Music Service!
Tailor Your Experience: Make sure to highlight your relevant administrative experience and skills that match the role. We’re looking for someone who can juggle multiple tasks, so give us examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Support Hub Officer position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Kingston Council
✨Know Your Stuff
Before the interview, make sure you research Kingston Music Service and its role in the community. Familiarise yourself with their programmes, events, and partnerships. This will show your genuine interest and help you connect your skills to their mission.
✨Showcase Your Organisational Skills
As a Support Hub Officer, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed deadlines or improved processes. Be ready to discuss how you can bring that same efficiency to KMS.
✨Emphasise Teamwork
This role requires collaboration with various teams. Think of specific instances where you've worked well in a team setting, especially in fast-paced environments. Highlight your ability to support colleagues and contribute positively to group dynamics.
✨Passion for Music and Culture
Let your enthusiasm for music education and cultural heritage shine through. Share any relevant experiences or projects that demonstrate your commitment to these areas. This will resonate well with the interviewers and align with KMS's values.