At a Glance
- Tasks: Support students in their learning journey and enhance their educational experience.
- Company: Kingston College, a vibrant educational institution focused on student success.
- Benefits: Flexible hours, term-time only, and a supportive work environment.
- Other info: Join a dynamic team dedicated to fostering a love for learning.
- Why this job: Make a difference in students' lives while developing your own skills.
- Qualifications: Passion for education and strong communication skills.
16 hours per week over 38 weeks per year, Term Time Only
Here at Kingston College, we are looking to appoint a Learning Facilitator to join our Learning Resource Centre (LRC).
The Learning Resources Centre (LRC) service at South Thames Colleges Group provides resources and support to staff and students through Learning Centres situated at each college site and through digital resources and services delivered across the Group.
Based at Kingston College, the Learning Facilitator will work in a frontline customer service role, joining the Learning Resources Team to help students and staff to use facilities and resources. You will deliver a high standard of customer service and support and actively encourage the effective use of LRC resources and services. This will include supporting students to use their college systems, digital learning resources and apps. It will also include helping students on a diverse range of courses to find and use resources for their coursework, including books and e-books.
As our Learning Facilitator, we’d like you to hold a Level 3 qualification and have experience of working in a customer focused environment, delivering a good or better level of customer service. You\'ll have a strong attention to detail, good problem‑solving skills and excellent knowledge of Microsoft Office, to include PowerPoint, Excel, Word and Outlook. We’d also like you to have good verbal and written communication skills, including the ability to adopt an approachable manner when dealing with customers. Experience of providing technical support to customers is desirable.
Closing date for the return of a complete online application is 2nd November 2025.
The benefits package includes generous annual leave. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. The benefits package will be pro‑rated for part time staff.
South Thames Colleges Group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London\'s largest providers of post‑16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students\' success at the heart of everything we do.
We are looking for hard‑working and collaborative people who can join our team and help challenge our students to progress and achieve.
Learning Facilitator in Kingston upon Thames employer: Kingston College
At Kingston College, we pride ourselves on being an excellent employer that values the growth and development of our staff. As a Learning Facilitator, you will enjoy a supportive work culture that prioritises collaboration and innovation, alongside flexible working hours during term time. Our commitment to employee development ensures that you have access to ongoing training and resources, making this an ideal environment for those seeking meaningful and rewarding employment in education.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Facilitator in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Kingston College through LinkedIn. A friendly chat can give us insider info on the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by researching the Learning Resource Centre's services. Knowing what they offer will show us that we're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. This will help us articulate our passion for supporting students and staff, making us more confident when it’s our turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Learning Facilitator in Kingston upon Thames
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, give the job description a good read. It’ll help us understand what we're looking for in a Learning Facilitator and how you can showcase your skills to match our needs.
Tailor Your Application:Don’t just send a generic application! Make sure to highlight your relevant experience and skills that align with the role. We want to see how you can contribute to our Learning Resource Centre.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Once you’re happy with your application, make sure to hit that apply button on our website. It’s the best way for us to receive your application and get the ball rolling!
How to prepare for a job interview at Kingston College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Learning Facilitator role. Familiarise yourself with the responsibilities outlined in the job description and think about how your skills and experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios you might face as a Learning Facilitator. Think of examples from your past experiences where you've successfully supported students or collaborated with staff. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Your Passion for Learning
As a Learning Facilitator, your enthusiasm for education is key. Be ready to discuss why you love helping others learn and how you stay updated with educational resources and techniques. Share any relevant training or workshops you've attended that demonstrate your commitment to professional development.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the LRC and its impact on student success. Ask about the types of resources available, how the team collaborates, or what challenges they currently face. This not only shows your engagement but also helps you assess if the role is right for you.
