Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide eye care advice and dispense eyewear to customers.
- Company: Oscar Wylee is a leading optometry brand with over 130 stores globally.
- Benefits: Enjoy a free pair of glasses every six months and potential relocation support.
- Why this job: Join a passionate team making a positive impact in communities while staying trendy.
- Qualifications: 1+ years in optical or 2+ years in retail; strong communication and attention to detail required.
- Other info: Evening shifts on Thursdays and Fridays; join our talent community for future opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Stay on trend with a free pair of prescription glasses every six months!
Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.
We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.
About the role
We have a great blended fashion retail and healthcare experience to offer involving:
- Providing eye care and eyewear styling advice to patients and prospective clientele.
- Dispensing lenses and frames per prescriptions provided by our Optometrists.
- Build meaningful relationships with our clientele that gives them a reason to visit us again.
- Assist with opening and closing procedures.
About the person
- 1+ years experience in optical, or 2+ years retail sales experience
- Previously entrusted with store opening/closing duties
- Strong attention to detail and basic mathematical skills
- Confident, clear and effective communication skills
- Capable of building trusting and respectful relationships
- Self-motivated, positive and friendly manner
- Must be available Thursday and Friday evenings (shifts usually 2 pm- 9pm).
Optical Dispensing Certificate IV is highly desired, but not essential.
This is a great organisation for someone looking to continue to grow beyond a customer facing role and we are often able to support relocation to meet the work-life needs of our staff.
If you are interested in joining a growing global network of optometry service providers please apply. We look forward to reading your application.
Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications. However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.
#J-18808-Ljbffr
Customer Service And Optical Assistant employer: Kingston City Council
Contact Detail:
Kingston City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service And Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest eyewear trends and Oscar Wylee's product offerings. This knowledge will help you engage confidently with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or retail, especially if it involved building relationships with clients. Be ready to share specific examples of how you created positive experiences for customers.
✨Tip Number 3
Prepare to discuss your ability to handle store opening and closing procedures. Think about any relevant experiences where you demonstrated responsibility and attention to detail in similar roles.
✨Tip Number 4
Showcase your communication skills by practicing clear and effective responses to common interview questions. Being able to articulate your thoughts well will make a strong impression on the hiring team.
We think you need these skills to ace Customer Service And Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail, especially any roles related to optical or eyewear. Emphasise your ability to build relationships with clients and your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the optical industry and your commitment to providing exceptional patient care. Mention specific experiences that demonstrate your skills in communication and relationship-building.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your mathematical abilities, communication skills, and any experience with store opening/closing procedures. This will help you stand out as a strong candidate.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with Oscar Wylee and contribute to their mission of making eye care accessible. A positive and friendly tone can make a great impression on the hiring team.
How to prepare for a job interview at Kingston City Council
✨Know Your Products
Familiarise yourself with the latest eyewear trends and the specific products offered by Oscar Wylee. Being able to discuss their unique styles and how they cater to customer needs will show your genuine interest in the role.
✨Demonstrate Customer Care Skills
Prepare examples from your past experience where you provided exceptional customer service. Highlight how you built relationships with clients and resolved any issues, as this is crucial for a role focused on patient care.
✨Showcase Your Communication Skills
Practice clear and confident communication. You may be asked to explain complex information about eyewear or eye care, so being articulate and approachable will help you stand out.
✨Be Ready for Practical Scenarios
Expect to engage in role-play scenarios where you might need to dispense lenses or frames based on prescriptions. Brush up on your basic mathematical skills and be prepared to demonstrate your attention to detail.
