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For Companies At a Glance
- Tasks: Help families celebrate their loved ones with compassion and care.
- Company: Join InvoCare, a leader in the funeral services industry across Australia, New Zealand, and Singapore.
- Benefits: Enjoy birthday leave, paid parental leave, and tailored training programs.
- Why this job: Make a real difference in your community while growing personally and professionally.
- Qualifications: Strong customer service skills and a compassionate attitude are essential.
- Other info: Access career progression opportunities and work in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Have you considered a career helping people and families through a difficult time in their life?
You may not have considered this industry before, but we provide essential services to families across Australia, New Zealand and Singapore as they celebrate the lives of their loved ones. Working with InvoCare is truly a unique and rewarding opportunity, you will:
- Work with incredibly committed and caring people in a PURPOSE driven organisation.
- Experience the PRIVILEGE of honouring life and serving families in everything we do.
- Have a strong sense of PRIDE in the work you do each day.
- Access career PROGRESSION…. over 20% of our roles are appointed from within
- Demonstrate your POTENTIAL as you achieve your goals and targets and grow with us
- Access birthday, paid parental leave and all of our other benefits programs (Thrive salary packaging, Thrive purchasing power etc.)
InvoCare is a part of the funeral industry leadership. We currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and we are growing. As we plan for the next phase of transformation and growth, now is an exciting time to join the InvoCare team.
Role: Arranger Conductor — your working career could mean a whole lot more serving families in your local community to arrange and prepare all aspects of the funeral service for their loved one. This role will offer you new life skills, personal growth and development, the opportunity to earn qualifications and progress your career in a personally rewarding industry.
Duties of an Arranger Conductor include:
- Plan, coordinate and implement all aspects of the funeral service for a family and inform them with the various options available to honour their loved one.
- Work closely with the family from first contact to guide them through what is required and respond to their requests with service options and solutions
- Implement the funeral plan on the day, direct the team and provide support and guidance for the family
About you:
- You have a strong customer service ethos and pride yourself on service delivery, problem – solving and customer satisfaction
- Professional attitude with an empathetic and compassionate approach towards people
- Be at ease working with grieving families and the deceased
- Excellent communication and high attention to detail
- Possess a full unrestricted driver’s license
We are enthusiastic about what we believe in and what we do. If you’re also inspired by the desire to assist others with sincerity, we would love to discuss this unique opportunity with you.
Benefits of joining InvoCare:
You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:
- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access to the Employee Assist Program
How to Apply:
InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.
To learn more about careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/
At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.
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Arranger/Conductor employer: Kingston City Council
Contact Detail:
Kingston City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arranger/Conductor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. InvoCare is all about compassion and service, so be ready to share how your experiences align with their mission of honouring lives.
✨Tip Number 3
Practice your communication skills! As an Arranger/Conductor, you'll need to be empathetic and clear when talking to families. Role-play with friends or family to get comfortable with the types of conversations you might have.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the InvoCare team and making a difference in your community.
We think you need these skills to ace Arranger/Conductor
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and why this role resonates with you.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Arranger/Conductor role. Mention specific examples that showcase your customer service ethos and compassionate approach.
Show Your Empathy: This role is all about supporting families during tough times, so it’s crucial to convey your empathetic nature in your application. Share any relevant experiences that demonstrate your ability to connect with people in sensitive situations.
Apply Through Our Website: We encourage you to apply directly through our careers page. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find more info about the role and our amazing team!
How to prepare for a job interview at Kingston City Council
✨Understand the Role
Before your interview, take some time to really understand what being an Arranger/Conductor involves. Familiarise yourself with the duties and responsibilities outlined in the job description. This will help you articulate how your skills and experiences align with the role during the interview.
✨Show Empathy and Compassion
Given the sensitive nature of the work, it's crucial to demonstrate your empathetic approach. Think of examples from your past where you've had to support someone through a difficult time. Sharing these stories can show the interviewers that you have the right mindset for this role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training programs, and career progression opportunities. This not only shows your interest in the role but also helps you gauge if InvoCare is the right fit for you.
✨Practice Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering potential questions.
