At a Glance
- Tasks: Conduct property inspections and diagnose damp and mould issues while managing client relationships.
- Company: Join a dynamic team focused on providing top-notch damp and mould solutions for insurance clients.
- Benefits: Enjoy a competitive salary, commission structure, company vehicle, and ongoing training opportunities.
- Why this job: Make a real impact by helping clients solve their property issues while developing your skills in a supportive environment.
- Qualifications: 5+ years of experience as a Damp/Mould Surveyor with relevant industry qualifications required.
- Other info: This hybrid role involves travel across the South of England and occasional office visits.
The predicted salary is between 36000 - 60000 £ per year.
The Role * We are seeking an experienced Damp & Mould Surveyor to join our clients’ team. * This is a hybrid role, combining technical surveying expertise with client relationship management and sales skills. * You will work predominantly with our existing insurance client base, conducting detailed property inspections, diagnosing the causes of damp and mould issues, and recommending appropriate remedial actions. * In addition, you will play a key role in generating follow-on work by building trust with clients, providing clear explanations, and promoting our prevention and remediation services. Key Responsibilities • Conduct comprehensive on-site surveys to diagnose the causes of damp and mould in residential and commercial properties. • Prepare detailed, accurate, and professional survey reports for insurance companies and clients. • Advise on suitable remedial and preventative measures in line with industry best practice. • Liaise directly with insurance clients, policyholders, and contractors to ensure smooth project progression. • Identify and convert opportunities for additional services and upgrades, maintaining a solutions, focused, and consultative sales approach. • Maintain accurate records and update the CRM system with survey findings, recommendations, and follow-up actions. • Stay up to date with relevant legislation, industry standards, and best practice. • Travel across the South of England to conduct site visits, with occasional visits to our Bedford office when required. 2 Essential Requirements • Minimum 5 years’ proven experience as a Damp and/or Mould Surveyor (or similar building pathology role). • Relevant industry qualifications (e.g., CSRT, CSSW, PCA or equivalent). • Strong understanding of building construction, moisture diagnostics, ventilation systems, and mould remediation techniques. • Excellent communication and customer service skills, with the ability to explain technical issues clearly to non-technical clients. • Proven ability to identify and secure additional sales opportunities without compromising professionalism. • Full UK driving licence and willingness to travel extensively within the South of England. • Competent in using digital survey/reporting tools and Microsoft Office applications. Desirable Skills • Experience working with insurance companies and loss adjusters. • Knowledge of leak detection methods and equipment. • Additional building or surveying qualifications. • Competitive salary (DOE) + commission structure on additional services sold. • Company vehicle, fuel card, and equipment provided. • Pension scheme and holiday allowance. • Ongoing professional development and training
Damp & Mould Surveyor employer: Kingston Barnes Ltd
Contact Detail:
Kingston Barnes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Damp & Mould Surveyor
✨Tip Number 1
Network with professionals in the damp and mould surveying field. Attend industry events or join relevant online forums to connect with others who may have insights or job leads. Building relationships can often lead to opportunities that aren't advertised.
✨Tip Number 2
Familiarise yourself with the latest legislation and best practices in damp and mould remediation. This knowledge will not only enhance your expertise but also demonstrate your commitment to staying current in the field, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous experiences in detail during interviews. Be ready to share specific examples of how you've diagnosed issues, recommended solutions, and successfully built client relationships in your past roles.
✨Tip Number 4
Showcase your communication skills by practising how to explain complex technical concepts in simple terms. This is crucial for the role, as you'll need to convey information clearly to clients who may not have a technical background.
We think you need these skills to ace Damp & Mould Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Damp & Mould Surveyor. Focus on your technical skills, client relationship management, and any sales achievements that demonstrate your ability to generate follow-on work.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your background aligns with the company's needs. Mention specific qualifications like CSRT or CSSW and your experience with insurance clients to stand out.
Showcase Your Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully explained technical issues to non-technical clients. This will demonstrate your ability to build trust and rapport.
Highlight Relevant Qualifications: Ensure you list all relevant industry qualifications and any additional building or surveying qualifications. This will help reinforce your expertise and suitability for the position.
How to prepare for a job interview at Kingston Barnes Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your experience and qualifications as a Damp & Mould Surveyor. Be prepared to discuss specific cases where you've diagnosed damp and mould issues, and explain the remedial actions you recommended.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with clients and insurance companies, practice explaining technical concepts in simple terms. This will show that you can effectively communicate with non-technical clients, which is crucial for building trust.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare examples of how you've handled challenging situations in the past, particularly those involving client relationships or complex property inspections.
✨Research the Company and Industry Standards
Familiarise yourself with the company's services and recent developments in damp and mould remediation. Being knowledgeable about industry standards and legislation will demonstrate your commitment to staying current and your suitability for the role.