Temporary Project Tracking Coordinator

We are looking for a temporary Project Tracking Coordinator based at our Pembridge site, this is for a duration of 6-months starting as soon as possible.

As the Project Tracking Coordinator you will be providing administrative support to the Technical Services team, responding to technical requests from a variety of sources and media, and researching project information.

Main Duties of our Project Tracking Coordinator

• Undertake various administrative tasks and provide effective support, administration and coordination services for the team by using effective and timely processes.
• Manage team emails, filtering into the correct mail boxes and forwarding to the appropriate person or team within the Kingspan division.
• Reply to customer e-mails requesting further project information to allow the enquiry to be processed by an advisor.
• Research project information on the technical enquiries received.
• Log/track technical enquiries received on the CRM system to then allow enquiries to be allocated to a Technical Advisor.
• Provide support and assistance to colleagues on researching projects for technical enquiries received.
• Produce and format reporting from KICS (u value calculation software) for the business for GB & IE.
• Support when require, answering overflow telephone calls from customers, accurately recording customers.

What we are looking for in our Project Tracking Coordinator:

You will have:

• Experience of working in an office environment in an administrative support role (or similar)
• Good communication skills
• Ability to learn and adjust quickly
• Good working knowledge of Microsoft Office applications, including Outlook, Word and Excel
• Confident telephone manner
• GSCEs Qualifications

Whilst not essential, the following would be of benefit:

• A and AS Level Qualifications.
• NVQ Level 2 in Business & Administration or Customer Services (or similar)

What we can offer you:

• 25-days annual leave plus bank holidays (pro rata for temporary)
• Salary: £26,790 per annum pro rata for temporary contract
• Contributory pension scheme
• Employee Assistance Programme
• Discounted health care

Why join Kingspan Insulation?

We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry and have 188 sites worldwide.

Do you have the skills we are looking for? If so, click ‘apply' now to be considered as our Project Tracking Coordinator.

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