About The Role
We are looking for a proactive and organised Transport Planning Assistant to join our transport team at our Williton site. This is a fantastic opportunity for someone with transport planning experience who thrives in a fast-paced environment and is passionate about delivering excellent customer service while driving operational efficiency. You will play a key role in planning transport operations, supporting distribution activities, managing customer expectations, and ensuring the smooth and cost-effective movement of products across the UK, EU and Rest of World (ROW) markets.
About The Role
We are looking for a proactive and organised Transport Planning Assistant to join our transport team at our Williton site. This is a fantastic opportunity for someone with transport planning experience who thrives in a fast-paced environment and is passionate about delivering excellent customer service while driving operational efficiency. You will play a key role in planning transport operations, supporting distribution activities, managing customer expectations, and ensuring the smooth and cost-effective movement of products across the UK, EU and Rest of World (ROW) markets.
About Us: Kingspan Water & Energy
At Kingspan Water & Energy, part of the global Kingspan Group PLC, we are committed to driving change in the design and manufacture of sustainable solutions for water and energy storage. We provide industry-leading products for water management, storage, and telematics systems for high-performance buildings and infrastructure.
What You'll Be Doing
- Support the planning and coordination of all transport movements from the Williton site, including UK, EU and Rest of World deliveries.
- Ensure export documentation and customs requirements are fully compliant for international shipments.
- Provide planning support for other depots during periods of absence or annual leave.
- Work closely with the Customer Service team moving deliveries around to ensure optimum load utilisation.
- Assist in controlling transport costs, including driver wages, fuel expenditure and third-party haulage services.
- Support monthly reporting, KPI analysis and continuous improvement initiatives to enhance transport performance and reduce costs.
- Attend meetings to discuss and agree opportunities for improvements.
- Help ensure fleet compliance with CPC requirements, Operator Licence conditions and all relevant health and safety standards.
- Support the development of warehouses, distribution hubs and distribution networks to meet customer expectations at the lowest achievable cost.
- Develop a 'right first -time culture' in the distribution of our products and ensure maximum customer satisfaction through the service provided.
- Support the Transport Manager in managing the performance of our delivery partners through KPIs.
- Build strong relationships with delivery partners to secure competitive pricing and high service standards.
- Liaise with haulage companies to ensure timely collections and deliveries where applicable.
- Ensure all despatch paperwork, delivery notes and purchase orders are completed accurately and on time.
- Collaborate with Sales, Production, Quality and Customer Service teams to ensure products are available and dispatched in line with OTIF targets.
- Maintain POD (Proof of Delivery) scanning and filing systems and support the business in identifying and resolving discrepancies.
- Raise credit requests as required.
- Contact customers ahead of deliveries to confirm readiness and ensure a smooth delivery experience.
- Prepare end-of-month reports for the SOP.
What We're Looking For
Essential Skills & Experience
- Knowledge and experience of transport and route planning
- Strong IT experience including Microsoft Outlook, Word and Excel
- Excellent communication and interpersonal skills
- Highly flexible approach to work and the ability to adapt to changing priorities
- A motivated, proactive and results-driven attitude.
- Strong practical problem‑solving skills, with the ability to manage conflicting demands and perform effectively under pressure in a fast‑paced environment.
- The confidence to work independently, demonstrating initiative, resourcefulness and sound judgement.
- A people‑focused approach, leading and acting with integrity, empathy and respect while building positive working relationships.
Desirable
- Experience managing despatch processes
- Previous experience in a similar role
Why Kingspan?
- Career Growth: Access to career development programs and internal job opportunities for personal and professional advancement.
- Hours: 6am-3pm
- Mentorship: Receive support and guidance from our teams to help you progress in your career.
- Team Culture: Be part of a collaborative, supportive, and inclusive team environment.
- Health & Wellness Benefits: Discounted gym memberships, eye tests and access to virtual health services.
- Financial Security: Attractive pension plans and life assurance up to four times your salary.
- Employee Perks: Cycle to Work Scheme, referral bonuses, and more.
Kingspan is an Equal Opportunities Employer - We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.
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Transport Planning Assistant in Williton employer: Kingspan Water & Energy
At Kingspan Light, Air + Water, we pride ourselves on being an exceptional employer that values innovation and teamwork. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to sustainability and customer satisfaction makes every role meaningful. Join us in a dynamic environment across the UK and Ireland, where your contributions directly impact our success and the communities we serve.
