Service Scheduling Co-Ordinator

Service Scheduling Co-Ordinator

Full-Time 24300 - 29700 £ / year (est.) Home office (partial)
Kingspan Water & Energy

At a Glance

  • Tasks: Organise and manage engineering schedules across the UK and Ireland.
  • Company: Join Kingspan, a global leader in sustainable building solutions.
  • Benefits: Enjoy hybrid work, career growth, and health perks like gym discounts.
  • Other info: Collaborative team culture with mentorship and personal development opportunities.
  • Why this job: Be a key player in delivering high-quality customer service and efficiency.
  • Qualifications: Strong IT skills and experience in logistics or scheduling preferred.

The predicted salary is between 24300 - 29700 £ per year.

About the role

Are you a master of organisation with a knack for keeping things running smoothly? Join our dynamic team as a Scheduling Co-Ordinator, where you'll play a vital role in planning and managing engineering schedules across the UK and Ireland. Always ensuring business KPIs are met, whilst maintaining a high-quality standard of customer service and delivery.

What Youll Be Doing

  • Scheduling of remote based service and repair engineers across the UK and Ireland
  • Efficiently schedule the service engineers day to day routes, adhering to the company SLA policy
  • Work towards stipulated KPI targets to achieve maximum productivity
  • Manage telephone and email communication
  • Where required, arrange the engineers accommodation
  • Communicate with the internal and external teams to achieve the best possible experience for our customers
  • Follow and adhere to the scheduling procedures & guidelines, as laid out by the Senior Scheduler

What Were Looking For

Essential Skills & Experience

  • Strong IT skills (Outlook, Word, Excel)
  • Previous experience in logistics or scheduling
  • Excellent planning and organisational abilities
  • Clear and confident communication style
  • Ability to prioritise under pressure and manage multiple tasks
  • A proactive mindset with strong attention to detail
  • Team player with a customer-first attitude

Desirable

  • Familiarity with Infor LN or similar scheduling software

About Kingspan Light, Air + Water

Kingspan Light, Air + Water is a global division of the Kingspan Group, operating across 20 countries worldwide. We design, manufacture and service innovative solutions across water management, daylighting, smoke ventilation and environmental purpose is to create sustainable, high-performance buildings that improve safety, efficiency and environmental responsibility.

Why Kingspan?

  • Career Growth: Access to career development programs and internal job opportunities for personal and professional advancement.
  • Hybrid: 3 days a week in the office and 2 at home after training period
  • Hours: Mon-Thu 8:15am-5:00pm, Fri 8:30am-4:00pm
  • Mentorship: Receive support and guidance from our teams to help you progress in your career.
  • Team Culture: Be part of a collaborative, supportive, and inclusive team environment.
  • Health & Wellness Benefits: Discounted gym memberships, eye tests and access to virtual health services.
  • Financial Security: Attractive pension plans and life assurance up to four times your salary.
  • Employee Perks: Employee discounts, Cycle to Work Scheme, referral bonuses, and more.

Join a business that invests in its people, values innovation, and offers genuine opportunities for career progression. Kingspan is an Equal Opportunities Employer. We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.

Skills: scheduling, Communication (written and verbal), attention to detail

Benefits: Group Life Assurance, Laptop, Paid Holidays, Parking, Pension Fund, Performance Bonus, EAP

Service Scheduling Co-Ordinator employer: Kingspan Water & Energy

Kingspan Water & Energy is an exceptional employer, offering a dynamic work environment at our Aston Clinton site where sustainability and innovation are at the forefront of our mission. Employees benefit from a strong focus on personal growth, a collaborative culture, and the chance to lead impactful CAPEX projects while ensuring machinery reliability and safety standards. Join us to be part of a purpose-led organization that values your expertise and fosters continuous improvement.

Kingspan Water & Energy

Contact Details:

Kingspan Water & Energy Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Scheduling Co-Ordinator

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Kingspan Water & Energy and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Kingspan Water & Energy!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Kingspan Water & Energy keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Service Scheduling Co-Ordinator

Scheduling
Strong IT skills (Outlook, Word, Excel)
Logistics Experience
Planning and Organisational Abilities
Clear Communication Style
Ability to Prioritise Under Pressure
Attention to Detail

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Kingspan Water & Energy:This is your chance to really connect with the team at Kingspan Water & Energy. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Kingspan Water & Energy

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Kingspan Water & Energy.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Kingspan Water & Energy that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Kingspan Water & Energy. Show them you’re not just focused on the day-to-day but also have a strategic mindset!