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- Tasks: Coordinate and manage engineering schedules across the UK and Ireland.
- Company: Join Kingspan Water & Energy, a leader in sustainable solutions.
- Benefits: Enjoy hybrid work, career growth, and health perks.
- Other info: Collaborative team culture with mentorship opportunities.
- Why this job: Be a key player in delivering top-notch customer service.
- Qualifications: Strong IT skills and experience in logistics or scheduling.
The predicted salary is between 30000 - 40000 £ per year.
Are you a master of organisation with a knack for keeping things running smoothly? Join our dynamic team as a Scheduling Co-Ordinator, where you'll play a vital role in planning and managing engineering schedules across the UK and Ireland. Always ensuring business KPI's are met, whilst maintaining a high-quality standard of customer service and delivery.
About Us: Kingspan Water & Energy
At Kingspan Water & Energy, part of the global Kingspan Group PLC, we are committed to driving change in the design and manufacture of sustainable solutions for water and energy storage. We provide industry-leading products for water management, storage, and telematics systems for high-performance buildings and infrastructure.
What You'll Be Doing:
- Scheduling of remote based service and repair engineers across the UK and Ireland
- Efficiently schedule the service engineer's day to day routes, adhering to the company SLA policy
- Work towards stipulated KPI targets to achieve maximum productivity
- Manage telephone and email communication
- Where required, arrange the engineer's accommodation
- Communicate with the internal and external teams to achieve the best possible experience for our customers
- Follow and adhere to the scheduling procedures & guidelines, as laid out by the Senior Scheduler
What We're Looking For:
Essential Skills & Experience- Strong IT skills (Outlook, Word, Excel)
- Previous experience in logistics or scheduling
- Excellent planning and organisational abilities
- Clear and confident communication style
- Ability to prioritise under pressure and manage multiple tasks
- A proactive mindset with strong attention to detail
- Team player with a customer-first attitude
- Familiarity with Infor LN or similar scheduling software
Why Kingspan?
- Career Growth: Access to career development programs and internal job opportunities for personal and professional advancement.
- Hybrid: 3 days a week in the office and 2 at home after training period
- Hours: Mon-Thu 8:15am-5:00pm, Fri 8:30am-4:00pm
- Mentorship: Receive support and guidance from our teams to help you progress in your career.
- Team Culture: Be part of a collaborative, supportive, and inclusive team environment.
- Health & Wellness Benefits: Discounted gym memberships, eye tests and access to virtual health services.
- Financial Security: Attractive pension plans and life assurance up to four times your salary.
- Employee Perks: Employee discounts, Cycle to Work Scheme, referral bonuses, and more.
Kingspan is an Equal Opportunities Employer - We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.
Service Scheduling Co-Ordinator in Portadown employer: Kingspan Water & Energy
Contact Detail:
Kingspan Water & Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Scheduling Co-Ordinator in Portadown
✨Tip Number 1
Get to know the company inside out! Research Kingspan Water & Energy, their values, and their products. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Scheduling Co-Ordinator, you'll need to communicate clearly and confidently. Try role-playing with a friend or family member to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Show off your organisational skills! Prepare a mock schedule or plan for a hypothetical scenario related to the role. This will demonstrate your ability to think on your feet and manage multiple tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Kingspan team!
We think you need these skills to ace Service Scheduling Co-Ordinator in Portadown
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Scheduling Co-Ordinator, your ability to organise is key! Make sure your application highlights any relevant experience you have in logistics or scheduling. We want to see how you keep things running smoothly!
Be Clear and Confident: Communication is crucial in this role. When writing your application, use a clear and confident tone. This will show us that you can effectively manage telephone and email communication with both internal and external teams.
Highlight Your IT Skills: We’re looking for someone with strong IT skills, especially in Outlook, Word, and Excel. Don’t forget to mention any experience you have with scheduling software like Infor LN. Show us you’re tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Kingspan Water & Energy
✨Know Your Scheduling Software
Familiarise yourself with Infor LN or any similar scheduling software before the interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running and can adapt quickly to their systems.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed schedules or logistics in the past. Highlight specific situations where your planning and organisational abilities made a difference, especially under pressure.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since the role involves a lot of communication, being able to express yourself confidently will make a great impression. Consider doing mock interviews with friends or family to refine your style.
✨Show Your Customer-First Attitude
Be ready to discuss how you prioritise customer satisfaction in your work. Share instances where you went above and beyond to ensure a positive experience for clients, as this aligns perfectly with the company's values.