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- Tasks: Assist customers through phone, chat, and email while managing orders and deliveries.
- Company: Leading provider of sustainable solutions with a focus on customer satisfaction.
- Benefits: Hybrid working, ongoing training, gym discounts, and attractive pension plans.
- Why this job: Join a dynamic team and make a difference in customer service and sustainability.
- Qualifications: Minimum two years in sales or customer-facing roles with strong communication skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading provider of sustainable solutions is seeking a motivated Sales & Customer Service Advisor in Minehead, UK. The role involves assisting customers via phone, chat, and email, handling orders, providing tailored quotations, and ensuring smooth deliveries.
Candidates should have a minimum of two years in a sales or customer-facing role and strong communication skills.
The company offers hybrid working, ongoing training, and health benefits like gym discounts and attractive pension plans.
Multichannel Sales & Customer Service Advisor (Hybrid) in Minehead employer: Kingspan Water & Energy
Contact Detail:
Kingspan Water & Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multichannel Sales & Customer Service Advisor (Hybrid) in Minehead
✨Tip Number 1
Make sure you research the company before your interview. Knowing their sustainable solutions and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves assisting customers via phone, chat, and email, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the company culture and the specifics of the role. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! We want to make sure your application gets the attention it deserves, and applying directly helps us keep track of all the amazing candidates like you.
We think you need these skills to ace Multichannel Sales & Customer Service Advisor (Hybrid) in Minehead
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your two years of experience in sales or customer-facing roles. We want to see how you've handled customer interactions and what skills you've developed along the way!
Tailor Your Application: Just like we provide tailored quotations for our customers, tailor your application to match the job description. Use keywords from the listing to show that you understand what we're looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate strong communication skills, so make sure your writing reflects that. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Kingspan Water & Energy
✨Know the Company Inside Out
Before your interview, do some digging into the company’s values and their sustainable solutions. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
Since the role involves assisting customers via phone, chat, and email, be prepared to demonstrate your communication prowess. Practice answering common customer queries and think of examples where you’ve successfully resolved issues in the past.
✨Prepare for Role-Specific Scenarios
Think about scenarios you might face in this role, like handling a difficult customer or managing multiple orders. Prepare your responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the ongoing training opportunities or how the team collaborates in a hybrid working environment. This shows you’re serious about contributing to their success.
