Engineer Assistant

Engineer Assistant

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Engineering Team and gain hands-on experience in a dynamic environment.
  • Company: Join Kingspan Water & Energy, a leader in sustainable solutions.
  • Benefits: Enjoy career growth, ongoing training, and health perks like gym discounts.
  • Why this job: Make a real impact while developing your technical skills and customer service expertise.
  • Qualifications: Strong motivation, communication skills, and a clean UK driving licence required.
  • Other info: Be part of a collaborative team with mentorship from industry experts.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a dedicated and motivated Engineer Assistant to support our Engineering Team. This exciting role provides an excellent opportunity to gain valuable hands‑on experience while undergoing training to progress into a Service Engineer position. As an Engineer Assistant, you will play a crucial part in both field and office‑based support, contributing to high levels of customer satisfaction. This customer‑facing role requires strong communication skills, technical knowledge, and an understanding of customer care. You will be trained on our systems and procedures and have the chance to develop your skills in a dynamic and collaborative environment.

Key Responsibilities

  • Task Management: Use PDA software to receive and manage tasks effectively.
  • Customer Communication: Proactively contact customers with accurate ETAs and notify them of any potential delays.
  • Reporting & Feedback: Complete detailed reports, provide feedback on job performance, and recommend improvements or additional alarms.
  • Safety & Risk Assessments: Perform visual risk assessments and raise any safety concerns with your line manager.
  • Stock Management: Conduct monthly van stock checks and report on parts used to ensure correct procedures.
  • On‑the‑Job Training: Participate in on‑the‑job training and personal development courses as directed.

Skills And Experience

  • Technical Experience: Previous experience with sewage treatment plants, pumping stations, rainwater separators, or similar mechanical/electrical equipment is beneficial but not essential.
  • Electrical/Mechanical Knowledge: A strong foundation in electrical and mechanical principles.
  • Customer Service Skills: The ability to interact professionally with clients and ensure a high level of satisfaction.
  • IT Proficiency: Comfortable using mobile technology and software to manage tasks.
  • Clean Driving Licence: A valid UK driving licence is essential for this role.
  • Strong Motivation: A proactive attitude and desire to learn and develop in a technical environment.

About Us: Kingspan Water & Energy

At Kingspan Water & Energy, part of the global Kingspan Group PLC, we are committed to driving change in the design and manufacture of sustainable solutions for water and energy storage. We provide industry‑leading products for water management, storage, and telematics systems for high‑performance buildings and infrastructure. Join a company that values innovation, sustainability, and collaboration. As we continue to grow, new career opportunities are available, both locally and globally.

Why Kingspan?

  • Career Growth: Access to career development programs and internal job opportunities for personal and professional advancement.
  • Training & Development: Ongoing technical training to enhance your skills and qualifications in your role.
  • Mentorship: Receive support and guidance from senior leaders and technical experts to help you progress in your career.
  • Team Culture: Be part of a collaborative, supportive, and inclusive team environment.
  • Health & Wellness Benefits: Discounted gym memberships, eye tests, and access to virtual health services.
  • Financial Security: Attractive pension plans and life assurance up to four times your salary.
  • Employee Perks: Employee discounts, Cycle to Work Scheme, referral bonuses, and more.

Join Us If you’re passionate about delivering outstanding customer service and eager to progress in a hands‑on technical role, we want to hear from you! Apply today to become part of a growing company committed to excellence.

Equal Opportunities Employer: Kingspan is an Equal Opportunities Employer – We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.

Engineer Assistant employer: Kingspan Water & Energy

At Kingspan Water & Energy, we pride ourselves on being an excellent employer, offering a dynamic and collaborative work culture that fosters personal and professional growth. As an Engineer Assistant, you will benefit from ongoing training, mentorship from industry experts, and access to career development programmes, all while contributing to innovative and sustainable solutions in a supportive team environment. With attractive health and wellness benefits, financial security, and a commitment to equal opportunities, Kingspan is the ideal place for those looking to build a rewarding career in engineering.
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Contact Detail:

Kingspan Water & Energy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engineer Assistant

✨Tip Number 1

Get to know the company! Research Kingspan Water & Energy and understand their values and products. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is customer-facing, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to boost your confidence before the big day.

✨Tip Number 3

Show off your technical knowledge! Brush up on basic electrical and mechanical principles, as well as any relevant experience you have. Being able to discuss these topics will set you apart from other candidates.

✨Tip Number 4

Apply through our website! Not only does it streamline the process, but it also shows your commitment to joining Kingspan. Plus, we love seeing applications come directly from enthusiastic candidates like you!

We think you need these skills to ace Engineer Assistant

Technical Knowledge
Customer Service Skills
Communication Skills
Electrical Knowledge
Mechanical Knowledge
IT Proficiency
Task Management
Risk Assessment
Proactive Attitude
Hands-on Experience
Driving Licence
Reporting Skills
Collaboration Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the Engineer Assistant role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical knowledge and customer service skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re a great fit for our team. We love seeing candidates who are genuinely excited about the opportunity to grow with us.

Show Off Your Communication Skills: Since this role involves customer interaction, make sure your application reflects your strong communication abilities. Whether it’s in your CV or cover letter, we want to see how you can effectively engage with clients and ensure their satisfaction.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Kingspan Water & Energy

✨Know Your Tech Basics

Brush up on your electrical and mechanical principles before the interview. Even if you don’t have direct experience with sewage treatment plants or pumping stations, showing that you understand the basics will impress the interviewers.

✨Show Off Your Customer Service Skills

Since this role is customer-facing, be ready to discuss how you've handled customer interactions in the past. Think of specific examples where you ensured customer satisfaction, as this will demonstrate your ability to communicate effectively.

✨Familiarise Yourself with Task Management Tools

Get comfortable with PDA software or similar task management tools. Mentioning your familiarity with these technologies during the interview can set you apart, as it shows you're ready to hit the ground running.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if Kingspan Water & Energy is the right fit for you.

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