At a Glance
- Tasks: Deliver exceptional customer service and drive sales through phone and email interactions.
- Company: Join Kingspan, a leader in water and energy solutions with a supportive team culture.
- Benefits: Enjoy a competitive salary, attractive sales bonuses, and hybrid working options.
- Other info: Great career progression opportunities in a dynamic and innovative environment.
- Why this job: Make a real difference by helping customers while boosting your sales skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 34800 £ per year.
We are seeking Customer Service Sales Advisors to join our team. This role focuses on delivering outstanding service to both new and existing customers via phone and email. It is essential for ensuring contract renewals are successfully secured and for driving new business opportunities within Kingspan.
Customer Service Sales Advisor TLNT1_NI employer: Kingspan Water & Energy
Kingspan Water and Energy is an exceptional employer that prioritises employee well-being and professional growth. With a hybrid working model based in Newry, UK, we offer a supportive work culture that encourages collaboration and innovation, alongside competitive salaries and an attractive sales bonus scheme. Join us to be part of a dynamic team where your contributions are valued and you can thrive in your career.
Contact Details:
Kingspan Water & Energy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Sales Advisor TLNT1_NI
✨Tip Number 1
Get to know the company inside out! Research Kingspan Water and Energy, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your phone and email communication skills. Since this role is all about delivering outstanding service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills!
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the position and helps you figure out if Kingspan is the right fit for you. Think about what you want to know about their customer service approach or team culture.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Sales Advisor TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and sales. We want to see how you've delivered outstanding service in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Sales Advisor role at Kingspan. We love seeing genuine enthusiasm and a bit of personality.
Showcase Your Communication Skills:Since this role involves a lot of phone and email interaction, make sure your application reflects your strong communication skills. Clear, concise writing goes a long way in making a great first impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kingspan Water & Energy
✨Know Your Product
Before the interview, make sure you understand Kingspan's products and services inside out. Familiarise yourself with their customer service approach and how they handle contract renewals. This will show your genuine interest in the role and help you answer questions more confidently.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions and ask clarifying questions if needed. This will highlight your communication skills, which are crucial for a Customer Service Sales Advisor.
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences and how you've successfully secured contracts or driven new business. Use specific examples that illustrate your ability to meet targets and provide excellent customer service. This will help the interviewer see how you can contribute to their team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the sales bonus scheme, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
