At a Glance
- Tasks: Lead the scheduling team to optimise engineering resources and enhance customer service.
- Company: Join Kingspan Water & Energy, a leader in sustainable solutions for water and energy.
- Benefits: Enjoy competitive pay, career development, gym discounts, and attractive pension plans.
- Other info: Great opportunities for career growth and mentorship to support your professional journey.
- Why this job: Make a real impact by improving efficiency and customer experience in a dynamic environment.
- Qualifications: Experience in scheduling or logistics, strong IT skills, and a collaborative mindset.
The predicted salary is between 45000 - 55000 £ per year.
Reporting to the Service Manager UK & Ireland, the Scheduling Team Leader will be responsible for the day-to-day management of the scheduling function, ensuring engineering resources are utilised effectively while maintaining excellent customer service standards.
About Us: Kingspan Water & Energy is part of the global Kingspan Group PLC, committed to driving change in the design and manufacture of sustainable solutions for water and energy storage. We provide industry-leading products for water management, storage, and telematics systems for high-performance buildings and infrastructure.
Key Responsibilities:
- Plan and coordinate engineering workloads to maximise productivity and resource utilisation.
- Analyse scheduling processes, route planning and engineering activity to identify opportunities for efficiency improvements.
- Monitor and drive scheduling KPI performance, ensuring business targets are achieved.
- Support Engineer Management through the preparation of daily, weekly and monthly scheduling reports.
- Manage and monitor service lead times, escalating any resource or coverage concerns where necessary.
- Ensure planned maintenance visits are scheduled in line with contractual commitments and service requirements.
- Review customer feedback and NPS survey results, implementing improvements to enhance the customer experience.
- Identify engineering skill gaps impacting service delivery and provide regular updates to management.
- Manage stock control and replacement stock requirements for field engineers.
- Support continuous improvement initiatives and service department projects.
What We're Looking For:
- Essential Skills & Experience: Previous experience within a scheduling, logistics, planning or service coordination environment. Working knowledge of LN or similar scheduling software. Strong planning and organisational skills. Strong IT skills, including Microsoft Outlook, Word and Excel. Team player with a collaborative working style.
- Desirable: Familiarity with Infor LN or similar scheduling software. Previous supervisory or team leadership experience. Proven experience delivering performance improvements and achieving operational targets.
Career Growth: Access to career development programs and internal job opportunities for personal and professional advancement.
Hours: Mon-Thu 8:15am-5:00pm, Fri 8:30am-4:00pm
Mentorship: Receive support and guidance from our teams to help you progress in your career.
Financial Security: Attractive pension plans and life assurance up to four times your salary.
Employee Perks: Employee discounts, Cycle to Work Scheme, referral bonuses, and more.
Lead Planning Scheduler in Armagh employer: Kingspan Water & Energy
At Kingspan Light, Air + Water, we pride ourselves on being an exceptional employer that values innovation and teamwork. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to sustainability and customer satisfaction makes every role meaningful. Join us in a dynamic environment across the UK and Ireland, where your contributions directly impact our success and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Planning Scheduler in Armagh
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Kingspan Water & Energy and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Kingspan Water & Energy!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Kingspan Water & Energy keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Lead Planning Scheduler in Armagh
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Kingspan Water & Energy:This is your chance to really connect with the team at Kingspan Water & Energy. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Kingspan Water & Energy
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Kingspan Water & Energy.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Kingspan Water & Energy that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Kingspan Water & Energy. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
