Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and tackle diverse challenges in the field.
- Company: Join Kingspan, a global leader in sustainable building solutions.
- Benefits: Enjoy 24 days annual leave, pension scheme, and company van.
- Other info: Opportunity for career growth in a supportive and innovative team.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Relevant experience, clean driving license, and strong troubleshooting skills.
The predicted salary is between 30000 - 39000 £ per year.
Location: On site / Kilkenny, Ireland
Job type: Permanent / Full-time
Sector and subsector: Engineering | General
Annual Salary range: from €35,000.00 to €39,000.00
Are you a skilled, customer-focused professional seeking a rewarding opportunity? We are looking for a Service Engineer to join our team. You will deliver exceptional service, leveraging technical expertise and communication skills to ensure customer satisfaction while adhering to safety standards and company procedures. As a Service Engineer, you will tackle diverse tasks in an environment that values growth. Whether troubleshooting in the field, excelling in customer service, or undergoing advanced training, each day offers new challenges and rewards.
What We Offer
- Annual Leave: 24 days plus public holidays.
- Pension Scheme: 5% company match.
- Life Assurance: 4x your salary.
- Tools Provided: Company van and tablet.
- Working Hours: 8:00 AM - 5:30 PM, Monday to Friday (42 hours/week).
- Lunch Allowance.
- Overtime Rates: Time and a third (Mon-Fri outside regular hours); Time and a half on optional Saturdays.
Key Responsibilities
- Manage tasks using PDA software and provide customers with accurate updates.
- Service a wide range of market leading sewage treatment plants and pump chambers.
- Conduct electrical tests on control units.
- Conduct visual risk assessments and escalate concerns as needed.
- Deliver excellent customer service, discussing service plans and upgrades onsite.
- Perform inventory checks for van and lockup stock.
- Plan efficient travel routes using SATNAV.
- Maintain company vehicles and property in excellent condition.
Essential Criteria
- Relevant experience in a similar role.
- Physically fit for the job (medical assessment may apply).
- Clean driving license.
- Proficiency in IT, including Microsoft Office and PDA software.
- Strong troubleshooting skills in challenging environments.
Desirable Criteria
- Experience in electrical or mechanical engineering.
- Familiarity with the wastewater industry, including sewage systems.
About Kingspan Light, Air + Water
Kingspan Light, Air + Water is a global division of Kingspan Group, operating in 20 countries. We design, manufacture, and service innovative solutions for daylighting, smoke ventilation, water management, and safe storage. Our mission is to create sustainable, high-performing buildings that prioritize comfort, safety, and environmental responsibility. Kingspan is an equal opportunity employer, welcoming candidates from all backgrounds and experiences.
Field Service Engineer in Southampton employer: Kingspan Water & Energy Ltd
Contact Detail:
Kingspan Water & Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Southampton
✨Tip Number 1
Get to know the company inside out! Research Kingspan's values, products, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves tackling challenges in the field, brush up on your technical know-how and be ready to discuss how you've solved problems in past roles.
✨Tip Number 3
Show off your customer service skills! Be prepared to share examples of how you've gone above and beyond for customers. Remember, it's all about making their experience exceptional!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Kingspan team. Don’t miss out!
We think you need these skills to ace Field Service Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Field Service Engineer role. We want to see how your skills align with our needs, so don’t be shy about showcasing your technical expertise and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention any specific experiences that relate to the job description.
Show Off Your Troubleshooting Skills: Since troubleshooting is key in this role, include examples of challenges you've faced and how you resolved them. We love hearing about your problem-solving abilities, especially in tough situations!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kingspan Water & Energy Ltd
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to showcase your technical expertise. Brush up on your knowledge of sewage treatment plants and pump chambers, and be ready to discuss any relevant experience you have in electrical or mechanical engineering.
✨Customer Service is Key
This role is all about delivering exceptional customer service. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations. Show them that you can communicate effectively and keep customers satisfied.
✨Demonstrate Problem-Solving Skills
You'll likely face troubleshooting scenarios during the interview. Think of specific instances where you've successfully resolved issues in the field. Highlight your strong troubleshooting skills and how you approach challenges methodically.
✨Familiarise Yourself with the Company
Do some research on Kingspan Light, Air + Water. Understand their mission and values, and be prepared to discuss how your goals align with theirs. This shows genuine interest and helps you stand out as a candidate who fits into their culture.