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For Companies At a Glance
- Tasks: Deliver exceptional service and tackle diverse challenges in the field.
- Company: Join Kingspan, a global leader in sustainable building solutions.
- Benefits: Enjoy 24 days annual leave, pension scheme, and company van.
- Other info: Opportunity for career growth in a supportive and innovative team.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Relevant experience, clean driving license, and strong troubleshooting skills.
The predicted salary is between 35000 - 39000 £ per year.
Location: On site / Kilkenny, Ireland
Job type: Permanent / Full-time
Sector and subsector: Engineering | General
Annual Salary range: from €35,000.00 to €39,000.00
Are you a skilled, customer-focused professional seeking a rewarding opportunity? We are looking for a Service Engineer to join our team. You will deliver exceptional service, leveraging technical expertise and communication skills to ensure customer satisfaction while adhering to safety standards and company procedures. As a Service Engineer, you will tackle diverse tasks in an environment that values growth. Whether troubleshooting in the field, excelling in customer service, or undergoing advanced training, each day offers new challenges and rewards.
What We Offer
- Annual Leave: 24 days plus public holidays.
- Pension Scheme: 5% company match.
- Life Assurance: 4x your salary.
- Tools Provided: Company van and tablet.
- Working Hours: 8:00 AM - 5:30 PM, Monday to Friday (42 hours/week).
- Lunch Allowance.
- Overtime Rates: Time and a third (Mon-Fri outside regular hours); Time and a half on optional Saturdays.
Key Responsibilities
- Manage tasks using PDA software and provide customers with accurate updates.
- Service a wide range of market leading sewage treatment plants and pump chambers.
- Conduct electrical tests on control units.
- Conduct visual risk assessments and escalate concerns as needed.
- Deliver excellent customer service, discussing service plans and upgrades onsite.
- Perform inventory checks for van and lockup stock.
- Plan efficient travel routes using SATNAV.
- Maintain company vehicles and property in excellent condition.
Essential Criteria
- Relevant experience in a similar role.
- Physically fit for the job (medical assessment may apply).
- Clean driving license.
- Proficiency in IT, including Microsoft Office and PDA software.
- Strong troubleshooting skills in challenging environments.
Desirable Criteria
- Experience in electrical or mechanical engineering.
- Familiarity with the wastewater industry, including sewage systems.
About Kingspan Light, Air + Water
Kingspan Light, Air + Water is a global division of Kingspan Group, operating in 20 countries. We design, manufacture, and service innovative solutions for daylighting, smoke ventilation, water management, and safe storage. Our mission is to create sustainable, high-performing buildings that prioritize comfort, safety, and environmental responsibility. Kingspan is an equal opportunity employer, welcoming candidates from all backgrounds and experiences.
Locations
Field Service Engineer in Hampshire, Portsmouth employer: Kingspan Water & Energy Ltd
Contact Detail:
Kingspan Water & Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about opportunities at Kingspan. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. Think of examples from your past experiences that showcase your troubleshooting abilities and how you’ve delivered excellent service.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about working as a Field Service Engineer at Kingspan. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kingspan team.
We think you need these skills to ace Field Service Engineer in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Field Service Engineer role. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your technical expertise and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story that connects your background to our mission.
Show Off Your Troubleshooting Skills: In your application, give us examples of how you've tackled challenges in previous roles. We’re keen to see your problem-solving abilities in action, especially in tricky situations. This will help us understand how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and you’ll find all the details you need right there!
How to prepare for a job interview at Kingspan Water & Energy Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to sewage treatment plants and pump chambers. Be ready to discuss your previous experiences and how they relate to the role. This will show that you're not just a good talker, but you actually know what you're doing!
✨Customer Service is Key
Since this role involves a lot of customer interaction, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to highlight your customer-focused approach.
✨Show Off Your Problem-Solving Skills
Be prepared to tackle some hypothetical troubleshooting scenarios. Think about how you would approach common issues in the field and explain your thought process clearly. This will demonstrate your strong troubleshooting skills and ability to think on your feet.
✨Plan Your Journey
Since you'll be managing tasks using PDA software and planning travel routes, it’s a good idea to familiarise yourself with the area around Kilkenny. Mentioning your understanding of efficient travel routes can impress the interviewers and show that you're proactive.