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- Tasks: Deliver exceptional service and tackle diverse challenges in the field.
- Company: Join Kingspan, a global leader in sustainable building solutions.
- Benefits: Enjoy 24 days annual leave, pension scheme, and company van.
- Other info: Opportunity for career growth in a supportive and innovative team.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Relevant experience, clean driving license, and strong troubleshooting skills.
The predicted salary is between 35000 - 39000 £ per year.
Location: On site / Kilkenny, Ireland
Job type: Permanent / Full-time
Sector and subsector: Engineering | General
Annual Salary range: from €35,000.00 to €39,000.00
Are you a skilled, customer-focused professional seeking a rewarding opportunity? We are looking for a Service Engineer to join our team. You will deliver exceptional service, leveraging technical expertise and communication skills to ensure customer satisfaction while adhering to safety standards and company procedures. As a Service Engineer, you will tackle diverse tasks in an environment that values growth. Whether troubleshooting in the field, excelling in customer service, or undergoing advanced training, each day offers new challenges and rewards.
What We Offer
- Annual Leave: 24 days plus public holidays.
- Pension Scheme: 5% company match.
- Life Assurance: 4x your salary.
- Tools Provided: Company van and tablet.
- Working Hours: 8:00 AM - 5:30 PM, Monday to Friday (42 hours/week).
- Lunch Allowance.
- Overtime Rates: Time and a third (Mon-Fri outside regular hours); Time and a half on optional Saturdays.
Key Responsibilities
- Manage tasks using PDA software and provide customers with accurate updates.
- Service a wide range of market leading sewage treatment plants and pump chambers.
- Conduct electrical tests on control units.
- Conduct visual risk assessments and escalate concerns as needed.
- Deliver excellent customer service, discussing service plans and upgrades onsite.
- Perform inventory checks for van and lockup stock.
- Plan efficient travel routes using SATNAV.
- Maintain company vehicles and property in excellent condition.
Essential Criteria
- Relevant experience in a similar role.
- Physically fit for the job (medical assessment may apply).
- Clean driving license.
- Proficiency in IT, including Microsoft Office and PDA software.
- Strong troubleshooting skills in challenging environments.
Desirable Criteria
- Experience in electrical or mechanical engineering.
- Familiarity with the wastewater industry, including sewage systems.
About Kingspan Light, Air + Water
Kingspan Light, Air + Water is a global division of Kingspan Group, operating in 20 countries. We design, manufacture, and service innovative solutions for daylighting, smoke ventilation, water management, and safe storage. Our mission is to create sustainable, high-performing buildings that prioritize comfort, safety, and environmental responsibility. Kingspan is an equal opportunity employer, welcoming candidates from all backgrounds and experiences.
Field Service Engineer in Derby employer: Kingspan Water & Energy Ltd
Contact Detail:
Kingspan Water & Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Derby
✨Tip Number 1
Get to know the company inside out! Research Kingspan Water and Energy, their values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves tackling challenges in the field, think of examples from your past experiences where you solved problems effectively. Be ready to share these stories during interviews.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They might give you insider tips about the interview process or even refer you directly, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Kingspan team. So, don’t wait – get that application in!
We think you need these skills to ace Field Service Engineer in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Field Service Engineer role. We want to see how your skills align with our needs, so don’t be shy about showcasing your technical expertise and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention any specific experiences that relate to the job description.
Show Off Your Troubleshooting Skills: Since the role involves tackling challenges in the field, make sure to include examples of how you've successfully solved problems in previous jobs. We love seeing candidates who can think on their feet and deliver excellent service under pressure!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kingspan Water & Energy Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to sewage treatment plants and pump chambers. Be ready to discuss your troubleshooting experiences and how you've tackled challenges in the field.
✨Customer Service is Key
Since this role heavily focuses on customer satisfaction, think of examples where you've gone above and beyond for a client. Prepare to share how you handle difficult situations and ensure customers feel valued.
✨Show Off Your IT Skills
Familiarise yourself with PDA software and Microsoft Office, as these will be crucial in your day-to-day tasks. You might even want to mention any specific software you've used in previous roles to demonstrate your proficiency.
✨Plan Your Journey
As you'll need to plan efficient travel routes, consider discussing your experience with SATNAV or similar tools. This shows you're proactive and understand the importance of time management in the role.