At a Glance
- Tasks: Coordinate and manage engineering schedules across the UK and Ireland.
- Company: Join Kingspan Water & Energy, a leader in sustainable solutions.
- Benefits: Enjoy hybrid work, career growth, and health perks.
- Other info: Collaborative culture with mentorship and employee discounts.
- Why this job: Be part of a dynamic team making a real impact.
- Qualifications: Strong IT skills and experience in logistics or scheduling.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Are you a master of organisation with a knack for keeping things running smoothly? Join our dynamic team as a Scheduling Co-Ordinator, where you'll play a vital role in planning and managing engineering schedules across the UK and Ireland. Always ensuring business KPIs are met, whilst maintaining a high-quality standard of customer service and delivery.
About Us: Kingspan Water & Energy
At Kingspan Water & Energy, part of the global Kingspan Group PLC, we are committed to driving change in the design and manufacture of sustainable solutions for water and energy storage. We provide industry-leading products for water management, storage, and telematics systems for high-performance buildings and infrastructure.
What You'll Be Doing
- Scheduling of remote based service and repair engineers across the UK and Ireland
- Efficiently schedule the service engineers day to day routes, adhering to the company SLA policy
- Work towards stipulated KPI targets to achieve maximum productivity
- Manage telephone and email communication
- Where required, arrange the engineers accommodation
- Communicate with the internal and external teams to achieve the best possible experience for our customers
- Follow and adhere to the scheduling procedures & guidelines, as laid out by the Senior Scheduler
What We're Looking For
Essential Skills & Experience- Strong IT skills (Outlook, Word, Excel)
- Previous experience in logistics or scheduling
- Excellent planning and organisational abilities
- Clear and confident communication style
- Ability to prioritise under pressure and manage multiple tasks
- A proactive mindset with strong attention to detail
- Team player with a customer-first attitude
- Familiarity with Infor LN or similar scheduling software
Why Kingspan?
- Career Growth: Access to career development programs and internal job opportunities for personal and professional advancement.
- Hybrid: 3 days a week in the office and 2 at home after training period
- Hours: Mon-Thu 8:15am-5:00pm, Fri 8:30am-4:00pm
- Mentorship: Receive support and guidance from our teams to help you progress in your career.
- Team Culture: Be part of a collaborative, supportive, and inclusive team environment.
- Health & Wellness Benefits: Discounted gym memberships, eye tests and access to virtual health services.
- Financial Security: Attractive pension plans and life assurance up to four times your salary.
- Employee Perks: Employee discounts, Cycle to Work Scheme, referral bonuses, and more.
Apply today to become part of a growing company committed to excellence.
Kingspan is an Equal Opportunities Employer. We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.
Skills: Scheduling, Time management, Attention to detail
Service Scheduling Co-Ordinator in Craigavon employer: Kingspan Water & Energy Ltd
Contact Detail:
Kingspan Water & Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Scheduling Co-Ordinator in Craigavon
✨Tip Number 1
Get to know the company inside out! Research Kingspan Water & Energy, their values, and what they stand for. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Scheduling Co-Ordinator, you'll need to communicate clearly and confidently. Try role-playing with a friend or family member to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Show off your organisational skills! Prepare a mock schedule or plan that demonstrates how you would manage the engineers' routes effectively. Bring this to your interview to showcase your proactive mindset and attention to detail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also reinforces your enthusiasm for the role.
We think you need these skills to ace Service Scheduling Co-Ordinator in Craigavon
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Service Scheduling Co-Ordinator, your ability to organise is key! Make sure your application highlights any relevant experience you have in logistics or scheduling. We want to see how you keep things running smoothly!
Be Clear and Confident: Communication is crucial in this role. When writing your application, use a clear and confident tone. This will show us that you can effectively manage communication with both internal teams and customers.
Highlight Your IT Skills: We’re looking for someone with strong IT skills, especially in Outlook, Word, and Excel. Don’t forget to mention any experience you have with scheduling software like Infor LN. Show us you’re tech-savvy!
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the posting and demonstrate how your skills align with our needs. And remember, apply through our website for the best chance!
How to prepare for a job interview at Kingspan Water & Energy Ltd
✨Know Your Scheduling Software
Familiarise yourself with Infor LN or any similar scheduling software before the interview. Being able to discuss your experience with these tools will show that you’re ready to hit the ground running and can manage the engineers' schedules efficiently.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight specific situations where your planning and organisational abilities led to improved productivity or customer satisfaction.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as communication is key in this role. Be ready to explain how you would handle communication with both internal teams and customers, ensuring a smooth scheduling process.
✨Show Your Proactive Mindset
Think of instances where you took the initiative to solve a problem or improve a process. This will demonstrate your proactive approach and attention to detail, which are essential for meeting KPIs and maintaining high-quality service.