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- Tasks: Deliver exceptional service and tackle diverse challenges in the field.
- Company: Join Kingspan, a global leader in sustainable building solutions.
- Benefits: Enjoy 24 days annual leave, pension scheme, and company van.
- Other info: Opportunity for career growth in a supportive and innovative team.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Relevant experience, clean driving license, and strong troubleshooting skills.
The predicted salary is between 35000 - 39000 £ per year.
Location: On site / Kilkenny, Ireland
Job type: Permanent / Full-time
Sector and subsector: Engineering | General
Annual Salary range: from €35,000.00 to €39,000.00
Are you a skilled, customer-focused professional seeking a rewarding opportunity? We are looking for a Service Engineer to join our team. You will deliver exceptional service, leveraging technical expertise and communication skills to ensure customer satisfaction while adhering to safety standards and company procedures. As a Service Engineer, you will tackle diverse tasks in an environment that values growth. Whether troubleshooting in the field, excelling in customer service, or undergoing advanced training, each day offers new challenges and rewards.
What We Offer
- Annual Leave: 24 days plus public holidays.
- Pension Scheme: 5% company match.
- Life Assurance: 4x your salary.
- Tools Provided: Company van and tablet.
- Working Hours: 8:00 AM - 5:30 PM, Monday to Friday (42 hours/week).
- Lunch Allowance.
- Overtime Rates: Time and a third (Mon-Fri outside regular hours); Time and a half on optional Saturdays.
Key Responsibilities
- Manage tasks using PDA software and provide customers with accurate updates.
- Service a wide range of market leading sewage treatment plants and pump chambers.
- Conduct electrical tests on control units.
- Conduct visual risk assessments and escalate concerns as needed.
- Deliver excellent customer service, discussing service plans and upgrades onsite.
- Perform inventory checks for van and lockup stock.
- Plan efficient travel routes using SATNAV.
- Maintain company vehicles and property in excellent condition.
Essential Criteria
- Relevant experience in a similar role.
- Physically fit for the job (medical assessment may apply).
- Clean driving license.
- Proficiency in IT, including Microsoft Office and PDA software.
- Strong troubleshooting skills in challenging environments.
Desirable Criteria
- Experience in electrical or mechanical engineering.
- Familiarity with the wastewater industry, including sewage systems.
About Kingspan Light, Air + Water
Kingspan Light, Air + Water is a global division of Kingspan Group, operating in 20 countries. We design, manufacture, and service innovative solutions for daylighting, smoke ventilation, water management, and safe storage. Our mission is to create sustainable, high-performing buildings that prioritize comfort, safety, and environmental responsibility. Kingspan is an equal opportunity employer, welcoming candidates from all backgrounds and experiences.
Field Service Engineer in Bristol employer: Kingspan Water & Energy Ltd
Contact Detail:
Kingspan Water & Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Bristol
✨Tip Number 1
Get to know the company inside out! Research Kingspan's values, products, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves tackling challenges in the field, brush up on your technical know-how and be ready to discuss how you've solved problems in the past.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for a customer. This will help you stand out as someone who truly cares about client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Engineer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Field Service Engineer role. We want to see how your skills align with our needs, so don’t be shy about showcasing your technical expertise and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your troubleshooting skills and any relevant industry experience.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide excellent service, so share those stories that highlight your ability to troubleshoot and adapt!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kingspan Water & Energy Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to sewage treatment plants and pump chambers. Be ready to discuss your troubleshooting experiences and how you've tackled challenges in the field. This will show that you're not just a people person, but also a skilled engineer.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional service, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your communication skills and how you handle difficult situations with grace.
✨Familiarise Yourself with the Company
Do a bit of homework on Kingspan Light, Air + Water. Understand their mission and values, especially around sustainability and innovation. This will help you align your answers with what they’re looking for and demonstrate your genuine interest in the company.
✨Plan Your Journey
Since you'll be managing travel routes, it’s a good idea to plan your route to the interview location ahead of time. Arriving on time shows professionalism and respect for the interviewer's schedule. Plus, it gives you a chance to relax before the big moment!