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- Tasks: Deliver exceptional service and tackle diverse challenges in the field.
- Company: Join Kingspan, a global leader in sustainable building solutions.
- Benefits: Enjoy 24 days annual leave, pension scheme, and company van.
- Other info: Opportunity for career growth in a supportive and innovative team.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Relevant experience, clean driving license, and strong troubleshooting skills.
The predicted salary is between 30000 - 39000 £ per year.
Location: On site / Kilkenny, Ireland
Job type: Permanent / Full-time
Sector and subsector: Engineering | General
Annual Salary range: from €35,000.00 to €39,000.00
Are you a skilled, customer-focused professional seeking a rewarding opportunity? We are looking for a Service Engineer to join our team. You will deliver exceptional service, leveraging technical expertise and communication skills to ensure customer satisfaction while adhering to safety standards and company procedures. As a Service Engineer, you will tackle diverse tasks in an environment that values growth. Whether troubleshooting in the field, excelling in customer service, or undergoing advanced training, each day offers new challenges and rewards.
What We Offer
- Annual Leave: 24 days plus public holidays.
- Pension Scheme: 5% company match.
- Life Assurance: 4x your salary.
- Tools Provided: Company van and tablet.
- Working Hours: 8:00 AM - 5:30 PM, Monday to Friday (42 hours/week).
- Lunch Allowance.
- Overtime Rates: Time and a third (Mon-Fri outside regular hours); Time and a half on optional Saturdays.
Key Responsibilities
- Manage tasks using PDA software and provide customers with accurate updates.
- Service a wide range of market leading sewage treatment plants and pump chambers.
- Conduct electrical tests on control units.
- Conduct visual risk assessments and escalate concerns as needed.
- Deliver excellent customer service, discussing service plans and upgrades onsite.
- Perform inventory checks for van and lockup stock.
- Plan efficient travel routes using SATNAV.
- Maintain company vehicles and property in excellent condition.
Essential Criteria
- Relevant experience in a similar role.
- Physically fit for the job (medical assessment may apply).
- Clean driving license.
- Proficiency in IT, including Microsoft Office and PDA software.
- Strong troubleshooting skills in challenging environments.
Desirable Criteria
- Experience in electrical or mechanical engineering.
- Familiarity with the wastewater industry, including sewage systems.
About Kingspan Light, Air + Water
Kingspan Light, Air + Water is a global division of Kingspan Group, operating in 20 countries. We design, manufacture, and service innovative solutions for daylighting, smoke ventilation, water management, and safe storage. Our mission is to create sustainable, high-performing buildings that prioritize comfort, safety, and environmental responsibility. Kingspan is an equal opportunity employer, welcoming candidates from all backgrounds and experiences.
Field Service Engineer in Basingstoke employer: Kingspan Water & Energy Ltd
Contact Detail:
Kingspan Water & Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Basingstoke
✨Tip Number 1
Get to know the company inside out! Research Kingspan's values, products, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves tackling challenges in the field, think of examples from your past experiences where you solved problems effectively. Be ready to share these during interviews.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They might give you insider tips or even refer you directly, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Kingspan team. Let’s get you that Field Service Engineer role!
We think you need these skills to ace Field Service Engineer in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience, especially in customer service and technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits with our mission at Kingspan. Keep it concise but impactful!
Showcase Your Technical Skills: Since this role involves troubleshooting and using PDA software, be sure to mention any specific technical skills or experiences you have. We love seeing candidates who are tech-savvy and ready to tackle challenges!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Kingspan Water & Energy Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to sewage treatment plants and pump chambers. Be ready to discuss your previous experiences and how they relate to the role. This will show that you're not just a good talker, but you actually know what you're doing!
✨Customer Service is Key
Since this role involves a lot of customer interaction, think of examples where you've delivered excellent service in the past. Prepare to share how you handled difficult situations or went above and beyond for a customer. This will highlight your customer-focused approach.
✨Show Off Your Problem-Solving Skills
Be prepared to tackle some hypothetical troubleshooting scenarios during the interview. Think about how you would approach common issues in the field and explain your thought process clearly. This will demonstrate your ability to think on your feet and handle challenges effectively.
✨Get Familiar with the Company
Do a bit of homework on Kingspan Light, Air + Water. Understand their mission and values, and be ready to discuss how you align with them. Showing genuine interest in the company can set you apart from other candidates and make a great impression.