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For Companies At a Glance
- Tasks: Engage customers, drive sales, and support our dynamic team in a fast-paced environment.
- Company: Join Kingspan Light, Air + Water, a global leader in innovative building solutions.
- Benefits: Enjoy hybrid working, career growth opportunities, and health & wellness perks.
- Why this job: Make an impact in a role that combines customer service and sales in a supportive team.
- Qualifications: GCSEs in English and Maths, plus experience in customer service and sales.
- Other info: Be part of a collaborative culture with ongoing training and mentorship.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven sales professional with a passion for customer engagement and delivering results? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a Sales Support & Commissioning Coordinator to join our dynamic team and help us grow our customer base across Great Britain and Ireland.
What you will be doing
Customer Service & Support
- Respond promptly to customer inquiries via phone and email in line with service guidelines.
- Listen effectively to customers, showing empathy and understanding to resolve issues efficiently.
- Achieve high levels of outbound calls/email activity to potential customers with the aim of converting quotations.
- Maintain accurate records of customer interactions and update databases as needed.
Sales & Business Growth
- Execute outbound sales initiatives to drive revenue from existing and new customers.
- Maintain regular contact with ‘low spend’ customers to strengthen relationships and increase sales.
- Sell service contracts to existing and potential customers across GB and Ireland
- Work with external teams to achieve monthly financial and unit targets.
Operational & Compliance Responsibilities
- Attend and prepare for daily and weekly meetings as required.
- Promote and adhere to company compliance policies and procedures.
- Maintain a strong understanding of company products and services to provide expert guidance to customers.
What we are looking for:
- Five GCSEs (or equivalent), including English and Maths.
- Proven experience in a customer service environment (e.g., call center, helpdesk).
- Previous experience in sales or outbound customer interactions.
Desirable Qualifications & Experience
- Degree-level education.
- Minimum two years in a sales/customer-facing role.
Key Skills & Abilities
- Excellent communication skills (verbal and written) with a professional telephone manner.
- Strong sales ability with a track record of achieving targets.
- Exceptional organizational and time management skills.
- Ability to work both independently and as part of a team.
- Strong problem-solving skills and customer-focused mindset.
- Proficiency in Microsoft Office, especially Excel.
- Ability to work under pressure and adapt to a fast-paced environment.
About Kingspan Light, Air + Water
Kingspan Light, Air + Water is a global division of Kingspan Group, operating in 20 countries. We design, manufacture, and service innovative solutions for daylighting, smoke ventilation, water management, and safe storage. Our mission is to create sustainable, high-performing buildings that prioritize comfort, safety, and environmental responsibility.
Why Kingspan?
- Career Growth:Access to career development programs and internal job opportunities for personal and professional advancement.
- Hybrid working: 3 days a week in the office and 2 days from home
- Hours:8.15am -5pm Monday to Thursday and 8.30am to 4pm on Fridays.
- Training & Development:Ongoing training to enhance your skills and qualifications in your role.
- Mentorship:Receive support and guidance from our teams to help you progress in your career.
- Team Culture:Be part of a collaborative, supportive, and inclusive team environment.
- Health & Wellness Benefits:Discounted gym memberships, eye tests and access to virtual health services.
- Financial Security:Attractive pension plans and life assurance up to four times your salary.
- Employee Perks:Employee discounts, Cycle to Work Scheme, referral bonuses, and more.
Join Us
Apply today to become part of a growing company committed to excellence.
Kingspan is an Equal Opportunities Employer – We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.
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Sales Support and Commissioning Coordinator employer: Kingspan Water & Energy Ltd
Contact Detail:
Kingspan Water & Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support and Commissioning Coordinator
✨Tip Number 1
Get to know the company inside out! Research Kingspan Light, Air + Water and understand their products and values. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer engagement, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Kingspan.
We think you need these skills to ace Sales Support and Commissioning Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support & Commissioning Coordinator role. Highlight your customer service experience and any sales achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer engagement and how you thrive in fast-paced environments. Let us know why you're excited about joining our team at Kingspan.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and professional. Pay attention to your writing style and ensure there are no typos – we want to see your best self!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at Kingspan Water & Energy Ltd
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Kingspan's products and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully engaged customers or achieved sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your sales ability.
✨Practice Active Listening
During the interview, demonstrate your listening skills by responding thoughtfully to questions. Show empathy and understanding, just like you would with customers, to build rapport with the interviewer.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company culture. Inquire about team dynamics, training opportunities, or how success is measured in the Sales Support & Commissioning Coordinator position.
