At a Glance
- Tasks: Manage sales calls and enquiries, support Area Sales Managers, and maximise order intake.
- Company: Join Kingspan Insulation, a global leader in high-performance insulation.
- Benefits: Enjoy 25 days annual leave, profit-related bonus, and hybrid working options.
- Other info: Opportunities for professional development and career growth in a dynamic environment.
- Why this job: Be part of a collaborative team making a real impact in the construction industry.
- Qualifications: Strong communication and organisational skills; experience in sales or the building industry is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an Internal Sales Account Manager to join the Sales team. The position is based at our Pembridge site in Herefordshire. This is a full time role working 39 hours per week, Monday - Friday.
As an Internal Sales Account Manager (Sales Administrator) you will cover your own geographical area, handle sales calls/enquiries from distribution, builders merchants, contractors and architects and work as part of a team to maximise your area’s order intake figures. You will also provide support to Area Sales Managers who cover our Roofing and Structural products and assist with all other customer enquiries.
Main Duties and Responsibilities
- Handling and pricing sales enquiries using CRM.
- Liaising with Area Sales Managers.
- Offering excellent levels of customer service, achieving customers’ needs, whilst being aware of costs and all other implications.
- Undertaking stock checks on SAP.
- Liaising with planning to provide accurate delivery dates for stocked and non-stocked items.
- Processing and checking all orders scheduled within your area.
- Helping to meet daily budgets for your own geographical area.
- Communicating with transport, ensuring that the customer receives the order on time and in full.
- Efficiently processing complaints, returns and credit requests.
- Confirming quotations in writing via CRM.
- Ensuring that CRM is updated as and when required.
- Rectifying loading, administration and any other issues that occur.
Skills and Experience required
- Excellent Oral and written communication skills
- Excellent organisational Skills
- Strong workload prioritisation skills and ability to work under pressure
Whilst not essential, it would be beneficial to have:
- Experience in the use of SAP
- Experience within a similar role
- Experience of insulation Industry, building industry or roofing trade
What do we offer
- 25 days Annual Leave (Plus Bank Holidays)
- Profit Related Bonus
- Contributory pension scheme
- 4 x salary Life Assurance
- Enhanced Maternity, Paternity & Adoption Leave
- Buy & Sell Annual Leave
- Service Recognition Rewards
- Supported Professional Development
- Hybrid working 3 days in the office, 2 days working from home
Why join Kingspan Insulation
We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry, operating from our site in Pembridge, Herefordshire. With 188 sites worldwide Kingspan is a global leading employer.
Internal Sales Account Manager employer: Kingspan Insulation
At Kingspan Insulation, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that fosters professional growth. Located in the picturesque Pembridge, Herefordshire, our team enjoys a range of benefits including 25 days of annual leave, a profit-related bonus, and opportunities for hybrid working. Join us to be part of a global leader in the construction industry, where your contributions help create better buildings for a better world.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Internal Sales Account Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and think about how your skills can help them achieve their goals. Practise common interview questions and come up with examples that showcase your experience in sales and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’d be a perfect fit for the Internal Sales Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your understanding of our mission and values right from the start.
We think you need these skills to ace Internal Sales Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Account Manager role. Highlight relevant experience, especially in sales and customer service, and don’t forget to mention any familiarity with CRM systems or the building industry.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with our mission at Kingspan Insulation. Be sure to mention why you’re excited about working with us in Herefordshire.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and check for any typos or grammatical errors. We want to see your best written communication right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Kingspan Insulation.
How to prepare for a job interview at Kingspan Insulation
✨Know Your Products Inside Out
As an Internal Sales Account Manager, you'll be dealing with roofing and structural products. Make sure you research these products thoroughly before the interview. Understand their features, benefits, and how they fit into the market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Master the CRM and SAP Basics
Since handling sales enquiries using CRM and undertaking stock checks on SAP are key parts of the job, it’s a good idea to familiarise yourself with these systems. If you have experience, be ready to discuss how you've used them in past roles. If not, consider watching some tutorials or reading up on their functionalities to demonstrate your willingness to learn.
✨Showcase Your Communication Skills
Excellent oral and written communication skills are essential for this role. Prepare examples of how you've effectively communicated with customers or team members in the past. Think about times when you resolved issues or provided exceptional customer service, as these stories will highlight your ability to meet customers' needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle pressure. Think of situations where you had to prioritise tasks or manage complaints. Practising your responses will help you articulate your thought process clearly during the interview, showing that you're capable of thriving in a fast-paced environment.
