Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise sales operations, handle enquiries, and ensure excellent customer service.
- Company: Join Kingspan Technical Insulation, a leader in high-performance building materials for a sustainable future.
- Benefits: Enjoy 25 days annual leave, competitive salary, and a supportive team environment.
- Why this job: Be part of a mission-driven company focused on better buildings and a net zero emissions future.
- Qualifications: Strong communication skills and a team player attitude; customer service experience is a plus.
- Other info: Full-time role in Glossop with training provided for new starters.
The predicted salary is between 36000 - 60000 £ per year.
Kingspan Technical Insulation is a leading manufacturer of high performance rigid insulation products and insulated systems for building services and industrial applications. We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Our mission is to accelerate a net zero emissions future with the wellbeing of people and planet at its heart.
We help to create the schools, homes, airports, offices and other buildings where you experience life's moments. As the world’s leading manufacturer of high-performance building materials for the global construction market, Kingspan pioneers new technologies and better ways of building for the world’s low carbon future. Our vision is to improve building performance, construction methods and ultimately the lives of people across the world. A vision that you can be a part of!
We are looking for a Sales Office Supervisor to join our team in Glossop, on a full time basis working 37.5 hours per week.
Responsibilities of our Sales Office Supervisor:
- Handling and pricing sales enquiries.
- Liaising with the external sales team.
- Providing excellent service to customers at all times.
- Undertaking stock checks on SAP.
- Liaising with planning to provide accurate delivery dates for stocked and non-stocked items.
- Processing and checking all orders scheduled within your area.
- Helping to meet daily budgets for your own geographical area.
- Communicating with the transport team to ensure that the customer receives the order on time and in full.
- Efficiently processing complaints, returns and credit requests.
- Raising quotations and logging on the database.
What we are looking for in our Sales Office Supervisor:
- You will have excellent communication skills - both written and verbal.
- Keen to build customer relationships.
- Time-keeping.
- Excellent attendance record.
- Team player.
Whilst not essential, the following would be of benefit: Experience in customer service or sales preferred but not essential as training will be given.
What do we offer?
- 25 days annual leave plus bank holidays.
- Highly competitive salary, dependent on experience.
Sales Office Supervisor employer: Kingspan Group
Contact Detail:
Kingspan Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Supervisor
✨Tip Number 1
Familiarise yourself with Kingspan's mission and values. Understanding their commitment to sustainability and better building practices will help you align your responses during interviews, showcasing your enthusiasm for their cause.
✨Tip Number 2
Brush up on your communication skills. As a Sales Office Supervisor, you'll need to effectively liaise with both customers and the external sales team, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Gain a basic understanding of SAP or similar inventory management systems. While training will be provided, having prior knowledge can give you an edge and demonstrate your proactive approach to learning.
✨Tip Number 4
Network with current or former employees of Kingspan. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Sales Office Supervisor
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Kingspan Technical Insulation's mission and values. Highlight how your personal values align with their commitment to a net zero emissions future and better building practices.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or sales. Emphasise your communication skills and any previous roles that demonstrate your ability to build relationships and work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Sales Office Supervisor. Mention specific responsibilities from the job description and explain how your skills and experiences make you a perfect fit for those tasks.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Kingspan Group
✨Showcase Your Communication Skills
As a Sales Office Supervisor, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to explain how you would handle customer enquiries or complaints, so think of examples that highlight your ability to communicate effectively.
✨Demonstrate Teamwork
This role requires collaboration with various teams, including external sales and transport. Be ready to discuss your experience working in teams and how you contribute to achieving common goals. Share specific instances where you successfully worked with others to solve problems or improve processes.
✨Prepare for Customer Service Scenarios
Since providing excellent service to customers is a major responsibility, prepare for situational questions related to customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will show your potential employer that you understand the importance of customer relationships.
✨Familiarise Yourself with SAP
While not essential, having some knowledge of SAP can give you an edge. If you have experience with similar systems, be sure to mention it. If not, consider doing a bit of research on SAP functionalities related to order processing and stock management, as this could come up during the interview.
