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For Companies At a Glance
- Tasks: Manage admin tasks and support the Home Manager for smooth operations.
- Company: Join a family-run care home group committed to making a difference.
- Benefits: Enjoy a supportive team, learning opportunities, and fair pay as a Real Living Wage employer.
- Why this job: Make a real impact in people's lives while developing your skills in a caring environment.
- Qualifications: Strong IT skills and a passion for building positive relationships.
- Other info: Recognised for outstanding workplace culture and employee wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
About the company
At Kingsley Healthcare, we are more than just a care home group – we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you\\\’re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About the role
As a Home Administrator, you will be responsible for all administrative tasks, and provide assistance and support to the Home Manager as required to ensure the smooth running of the home. This will include payroll processing, recruitment cycle, invoices and petty cash reconciliation.
Reports to: Home Manager
Key duties and responsibilities
- General administrative duties.
- Finance; including batching, petty cash, receiving money/ writing receipts.
- Answering the telephone, taking and passing on messages and enquiries.
- To meet, greet and where necessary show visitors around the home in a helpful and professional manner.
- To deal with customer requests, queries and complaints in an efficient and effective manner, and escalate where appropriate in line with Kingsley Healthcare policies and procedures.
- Any ordering as instructed by the Manager e.g. stationery, uniforms, food, cleaning materials etc.
- Any other duties that the home may at times reasonably require.
Skills and attributes
- Excellent IT skills, including a proven knowledge of Microsoft Excel and Word, and have the ability to adapt to new systems quickly.
- Strong communication and interpersonal skills, with the ability to build positive relationships.
- Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
- An ability to learn new skills and develop within the role.
- Previous experience of working in a similar environment is preferred, but not essential.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
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Care Home Administrator employer: Kingsley Home Care Services
Contact Detail:
Kingsley Home Care Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those connected to Kingsley Healthcare. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show your passion for care! When you get the chance to meet potential employers, share your enthusiasm for making a difference in people's lives. It’s all about connecting with their values and mission.
✨Tip Number 3
Prepare for the unexpected! During interviews, be ready for scenario-based questions. Think about how you’d handle various situations in a care home setting, and don’t forget to highlight your organisational skills!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our family-run business at Kingsley Healthcare.
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for care shine through! We want to see how much you care about making a difference in people's lives, just like we do at Kingsley Healthcare.
Tailor Your CV: Make sure your CV is tailored to the Home Administrator role. Highlight your administrative skills and any relevant experience that shows you can handle tasks like payroll processing and managing multiple priorities.
Be Professional Yet Friendly: In your cover letter, strike a balance between professionalism and friendliness. We value strong communication skills, so show us your ability to connect with others while maintaining a professional tone.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our family-run business.
How to prepare for a job interview at Kingsley Home Care Services
✨Know the Company Inside Out
Before your interview, take some time to research Kingsley Healthcare. Understand their values, mission, and recent achievements, like their B Corp certification. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Organisational Skills
As a Care Home Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed various responsibilities. Highlight your organisational skills and how they can contribute to the smooth running of the home.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Be ready to discuss how you've handled customer queries or complaints in the past. Use specific examples to illustrate your interpersonal skills and your ability to build positive relationships with both staff and residents.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a Home Administrator, such as handling payroll or managing petty cash. Be prepared to discuss how you would approach these tasks, showcasing your problem-solving skills and attention to detail.
