At a Glance
- Tasks: Ensure excellent customer experience through food service and presentation.
- Company: Family-run care home group with a passion for making a difference.
- Benefits: Supportive team, opportunities for skill development, and a focus on staff happiness.
- Other info: Recognised for outstanding workplace culture and commitment to quality care.
- Why this job: Join a forward-thinking organisation that values both residents and employees.
- Qualifications: Previous hospitality experience and strong communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
About the company
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you’re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About the role
To ensure there is always a focus on ensuring excellent customer experience, by ways of presentation and food service within the home.
Reports to: Hospitality Manager/Home Manager
Skills and attributes
- Previous experience of hospitality essential with considerable experience in food and beverage service
- Possess excellent communication, motivational and interpersonal skills
- Have good organisational skills
- An eye for detail
What will you gain?
You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Hospitality Host in Olney employer: Kingsley Healthcare
Kingsley Healthcare is an exceptional employer that prioritises the wellbeing of both its residents and staff in Walton-on-Thames. With a vibrant work culture that encourages creativity and personal growth, employees benefit from ongoing training and development opportunities while making a meaningful impact on the lives of residents through engaging activities. Join us to be part of a supportive team dedicated to enhancing the quality of life for those in our care.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Host in Olney
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kingsley Healthcare. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kingsley Healthcare
Don't be shy about reaching out to Kingsley Healthcare directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Host in Olney
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kingsley Healthcare and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kingsley Healthcare
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
