At a Glance
- Tasks: Ensure excellent customer experience through food service and presentation.
- Company: Family-run care home group with a passion for making a difference.
- Benefits: Supportive team, opportunities for skill development, and a focus on staff happiness.
- Other info: Recognised for outstanding workplace culture and commitment to quality care.
- Why this job: Join a forward-thinking organisation that values both residents and employees.
- Qualifications: Previous hospitality experience and strong communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
About the company
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you’re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About the role
To ensure there is always a focus on ensuring excellent customer experience, by ways of presentation and food service within the home.
Reports to: Hospitality Manager/Home Manager
Skills and attributes
- Previous experience of hospitality essential with considerable experience in food and beverage service
- Possess excellent communication, motivational and interpersonal skills
- Have good organisational skills
- An eye for detail
What will you gain?
You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Hospitality Host in Olney employer: Kingsley Healthcare
Kingsley Healthcare is an exceptional employer that prioritises the wellbeing of both its residents and staff in Walton-on-Thames. With a vibrant work culture that encourages creativity and personal growth, employees benefit from ongoing training and development opportunities while making a meaningful impact on the lives of residents through engaging activities. Join us to be part of a supportive team dedicated to enhancing the quality of life for those in our care.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Host in Olney
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Kingsley Healthcare's values and mission. Show us that you’re not just looking for a job, but that you genuinely want to be part of a family-run business that cares about its people.
✨Tip Number 2
Practice your communication skills! As a Hospitality Host, you'll need to connect with residents and team members alike. Try role-playing common scenarios with a friend to boost your confidence and ensure you can showcase your interpersonal skills during the interview.
✨Tip Number 3
Prepare some questions! When we ask if you have any questions at the end of your interview, it’s your chance to shine. Ask about team dynamics or how Kingsley supports staff development. This shows us you’re engaged and serious about joining our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re proactive and really interested in being part of Kingsley Healthcare. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Host in Olney
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional experiences for our residents. Share any relevant stories or experiences that highlight your commitment to excellent service.
Tailor Your CV:Make sure your CV is tailored to the role of Hospitality Host. Highlight your previous experience in food and beverage service, and don’t forget to mention those excellent communication and organisational skills we’re looking for. A personalised CV shows us you’re serious about joining our team!
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your application. Whether it’s a unique hobby or a fun fact about yourself, sharing a bit about who you are helps us get to know you better and see if you’d be a great fit for our family-run business.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our company culture right there!
How to prepare for a job interview at Kingsley Healthcare
✨Know the Company Inside Out
Before your interview, take some time to research Kingsley Healthcare. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in being part of a family-run business that prioritises care and compassion.
✨Showcase Your Hospitality Experience
Be ready to discuss your previous experience in hospitality, especially in food and beverage service. Prepare specific examples of how you've delivered excellent customer experiences in the past. Highlight any situations where you went above and beyond to ensure satisfaction, as this aligns with the company's commitment to quality care.
✨Demonstrate Your Communication Skills
As a Hospitality Host, strong communication skills are key. Practice articulating your thoughts clearly and confidently. During the interview, engage with your interviewers by asking thoughtful questions about the role and the team. This will showcase your interpersonal skills and enthusiasm for the position.
✨Emphasise Your Attention to Detail
Kingsley Healthcare values an eye for detail, so be prepared to discuss how you ensure high standards in your work. Whether it’s presentation or service, share examples of how you’ve maintained quality in your previous roles. This will demonstrate that you understand the importance of excellence in a care environment.
