At a Glance
- Tasks: Lead and supervise housekeeping duties to ensure a clean and safe environment for residents.
- Company: Caring organisation focused on providing a supportive atmosphere for staff and residents.
- Benefits: Opportunities for skill development, supportive team culture, and job satisfaction.
- Other info: Join a passionate team that values staff happiness and growth.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: Experience in housekeeping, strong leadership skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
About the role
As a Head Housekeeper, you will be planning and supervising all domestic, laundry and housekeeping duties required in looking after our residents and staff on a daily basis. It will be your role to ensure that our home is cleaned and maintained to the highest standards, and that our domestic, laundry, and housekeeping complies with the latest Health & Safety and COSHH standards.
Reports to: Home Manager/Regional Hospitality and Lifestyle Manager
Skills and attributes
- Proven experience in a housekeeping role, preferably in a healthcare or senior living environment.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team of staff members.
- Excellent organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively.
- Knowledge of infection control principles and practices, including proper cleaning techniques and use of personal protective equipment.
- Ability to work independently with minimal supervision and handle multiple tasks simultaneously in a fast-paced environment.
- Physical stamina and dexterity to perform cleaning tasks, including lifting, bending, and standing for extended periods.
- Familiarity with regulatory requirements.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Head Housekeeper in Norwich employer: Kingsley Healthcare
As a Head Housekeeper, you will thrive in a supportive and caring environment that prioritises the well-being of both staff and residents. Our commitment to employee happiness translates into exceptional service, and we offer ample opportunities for professional growth and skill development, ensuring you feel valued and empowered in your role. Join us in maintaining the highest standards of cleanliness and care, while being part of a dedicated team that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Norwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kingsley Healthcare. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kingsley Healthcare
Don't be shy about reaching out to Kingsley Healthcare directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Norwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kingsley Healthcare and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kingsley Healthcare
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
