Care Home Senior Support Worker in Norwich
Care Home Senior Support Worker

Care Home Senior Support Worker in Norwich

Norwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents' daily needs and lead a compassionate care team.
  • Company: Family-run care home group with a passion for making a difference.
  • Benefits: Real Living Wage, supportive team, and opportunities for personal development.
  • Why this job: Make a meaningful impact in people's lives while growing your career.
  • Qualifications: Experience in senior care and NVQ3 in Health & Social Care preferred.
  • Other info: Join a top-rated workplace focused on wellbeing and employee satisfaction.

The predicted salary is between 36000 - 60000 £ per year.

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you’re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse

Skills and attributes

  • Previous experience in a senior care role.
  • Strong communication and leadership skills.
  • Good organisational skills and ability to prioritise workload.
  • Ability to work effectively as part of a team.
  • Empathetic and caring nature.

Education and qualification

You will have, or be working towards, NVQ3 in Health & Social Care.

What will you gain?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Care Home Senior Support Worker in Norwich employer: Kingsley Healthcare

At Kingsley Healthcare, we pride ourselves on being a family-run care home group that prioritises the wellbeing of both our residents and staff. With a commitment to excellence and a supportive work culture, we offer our Senior Support Workers not only competitive pay as a Real Living Wage employer but also ample opportunities for professional growth and development within a recognised leader in the care sector. Join us in making a meaningful difference every day in a workplace that values compassion, integrity, and respect.
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Contact Detail:

Kingsley Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Home Senior Support Worker in Norwich

✨Tip Number 1

Get to know the company culture! Before your interview, check out Kingsley Healthcare's values and mission. This will help you align your answers with what they care about, showing that you're not just another candidate but someone who truly fits in.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and experience in senior care roles, as these are key for the Senior Support Worker position.

✨Tip Number 3

Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or how they support staff development. This shows your genuine interest in the role and helps you figure out if it’s the right fit for you.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on joining the Kingsley family. We can’t wait to see your application!

We think you need these skills to ace Care Home Senior Support Worker in Norwich

Communication Skills
Leadership Skills
Organisational Skills
Teamwork
Empathy
Caring Nature
NVQ3 in Health & Social Care
Care Planning
Coaching Skills
Supervision Skills
Prioritisation
Resident Care
Independence Promotion

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for care shine through! We want to see how much you care about making a difference in people's lives, so share your experiences and what motivates you to work in this field.

Tailor Your CV: Make sure your CV is tailored to the Senior Support Worker role. Highlight your previous experience in senior care roles and any relevant qualifications like NVQ3 in Health & Social Care. We love seeing how your skills match our needs!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate effectively, as it reflects the strong communication skills we value in our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about our company and values there!

How to prepare for a job interview at Kingsley Healthcare

✨Know Your Values

Before the interview, take some time to understand Kingsley Healthcare's values and mission. They pride themselves on compassion, integrity, and respect, so think about how your own values align with theirs. Be ready to share examples from your past experiences that demonstrate these qualities.

✨Showcase Your Leadership Skills

As a Senior Support Worker, you'll need strong leadership skills. Prepare to discuss your previous experience in leading teams or mentoring others. Think of specific situations where you successfully guided a team or resolved conflicts, as this will show your capability to contribute positively to their care team.

✨Emphasise Empathy and Care

Kingsley Healthcare is all about delivering exceptional care. Be prepared to talk about your empathetic approach to working with residents. Share stories that highlight your ability to connect with individuals and meet their personal care needs while promoting their independence.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your genuine interest in the role and the company. You might ask about their training processes for new staff or how they support ongoing professional development. This not only helps you gauge if it’s the right fit but also demonstrates your commitment to growth within the organisation.

Care Home Senior Support Worker in Norwich
Kingsley Healthcare
Location: Norwich
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