At a Glance
- Tasks: Support our Home Care Team with admin, recruitment, and marketing tasks.
- Company: Join Kingsley Healthcare, a family-run care home group focused on quality care.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with on-call responsibilities and a chance to lead local marketing efforts.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in healthcare admin and strong IT skills required.
The predicted salary is between 24000 - 30000 € per year.
About the company
At Kingsley Healthcare, we are a family-run care home group dedicated to delivering quality care with compassion, integrity, and respect.
About the role
We are seeking a dependable Administrator to join our Home Care Team in Diss, Suffolk. This role supports the oversight and operation of our Home Care services, including administrative tasks, recruitment, and marketing. As a Home Care Administrator, you will play a pivotal role in ensuring the seamless operation of our facility, providing essential administrative and managerial support. The ideal candidate will demonstrate priorities, work independently, and exhibit a high level of trustworthiness and self-motivation. This role includes on-call responsibilities.
Reports to: Branch Manager
Key duties and responsibilities:
- Front of House (receive and welcome people to the office)
- Answer phone calls and correspondence (e-mail, letters, packages, etc.)
- Recruitment (organise adverts through to staff commencement)
- General administration and management of various computer programmes (record-keeping, data entry, and filing)
- Selling and marketing our services, and lead the marketing locally alongside the marketing team
- Manage correspondence and communication within the home care branch
- Assist with audits to maintain necessary certifications and staff files
- Address concerns and feedback
- Keep accurate records of resident data and financial transactions
Skills and attributes:
- Previous experience in healthcare administration or long-term care management
- Excellent IT skills, including proven knowledge of Microsoft Excel and Word; ability to learn new systems quickly
- Clear and friendly telephone manner
- Efficient and polite handling of requests and queries
- Strong organisational skills and ability to work independently or as part of a team
- Reliable and trustworthy
Home Care Administrator in Norfolk employer: Kingsley Healthcare
At Kingsley Healthcare, we pride ourselves on being a family-run care home group that values compassion, integrity, and respect in our work culture. As a Home Care Administrator in Diss, Suffolk, you will benefit from a supportive environment that encourages professional growth and development, alongside competitive benefits and a strong sense of community. Join us to make a meaningful impact in the lives of those we care for while enjoying a fulfilling career in a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Home Care Administrator in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Kingsley Healthcare. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Home Care Administrators. We recommend practising your answers with a friend to boost your confidence and ensure you highlight your relevant skills.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring along examples of how you've managed administrative tasks in the past, and be ready to discuss how you handle multiple responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Kingsley Healthcare.
We think you need these skills to ace Home Care Administrator in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Home Care Administrator role. Highlight your previous experience in healthcare administration and any relevant IT skills, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in home care and how your values align with our commitment to compassion and integrity.
Showcase Your Organisational Skills:As an Administrator, being organised is crucial. In your application, give examples of how you've managed multiple tasks or projects effectively in the past. We love to see that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Kingsley Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Kingsley Healthcare's values and mission. Familiarise yourself with their approach to care and how your role as a Home Care Administrator fits into that. This will show your genuine interest in the company and help you answer questions more effectively.
✨Showcase Your Skills
Be ready to discuss your previous experience in healthcare administration or long-term care management. Prepare specific examples of how you've handled administrative tasks, recruitment, or marketing in the past. This will demonstrate your capability and readiness for the role.
✨Practice Your Communication
Since you'll be the first point of contact, practice your telephone manner and how you handle queries. Role-play common scenarios with a friend to ensure you come across as clear, friendly, and professional during the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the challenges the Home Care Team faces or how success is measured in this position. This shows you're not just interested in the job but also in contributing positively to the team.
