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For Companies At a Glance
- Tasks: Lead and mentor a team while ensuring high-quality, person-centred care.
- Company: Join Kingsley Specialist Services, a top-rated care provider with a people-first approach.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a supportive work environment.
- Why this job: Make a real difference in the lives of adults with learning disabilities.
- Qualifications: Experience in leadership and care services, with strong communication skills.
- Other info: Be part of an award-winning team committed to wellbeing and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the company
Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person‑centred support to adults with learning disabilities, particularly those who may have complex needs. Staff at our six services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group. We are ranked among the top 20 large UK care home groups for our exceptional care. Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values‑driven care. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
About the role
A dedicated and experienced Lead Senior Support Worker with a strong background in providing leadership, mentorship, and operational support within specialist care services. Proven ability to uphold regulatory standards, ensure high‑quality care, and foster professional relationships with external agencies and families.
Key duties and responsibilities
- Support the Home Manager in leadership and operational duties.
- Supervise and mentor Senior Support Workers.
- Ensure compliance with CQC, Local Authority, and Health & Safety regulations.
- Participate in the local on-call system and manage staff rotas.
- Promote person‑centred care and communication.
- Oversee medication management and stock control.
- Conduct staff interviews, training, and performance reviews.
- Maintain accurate care documentation and review care plans monthly.
- Liaise with contractors and suppliers to ensure value for money.
- Attend social reviews and support incident reporting.
Skills and attributes
- Leadership & Team Supervision
- Regulatory Compliance
- Person‑Centred Care
- Staff Training & Development
- Rota & Resource Management
- Communication & Relationship Building
- Incident & Complaint Handling
- Budget Awareness & Revenue Monitoring
What will you gain?
Join a team that’s dedicated to supporting both clients and staff. With opportunities for professional growth and a commitment to wellbeing, you’ll have the chance to truly thrive in a rewarding role. Make a real difference – join Kingsley Specialist Services today!
Lead Senior Support Worker in Lowestoft employer: Kingsley Healthcare
Contact Detail:
Kingsley Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Senior Support Worker in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Kingsley Specialist Services on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Kingsley’s values and recent achievements, like their B Corp certification. Show them you’re not just another candidate; you’re genuinely excited about their mission.
✨Tip Number 3
Practice your answers to common interview questions, especially around leadership and person-centred care. We all know how important these are for the Lead Senior Support Worker role, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Kingsley team and making a difference in people’s lives.
We think you need these skills to ace Lead Senior Support Worker in Lowestoft
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional care shine through. We want to see how much you care about making a difference in the lives of those with learning disabilities.
Tailor Your Experience: Make sure to highlight your relevant experience in leadership and support roles. We’re looking for someone who can supervise and mentor others, so share specific examples that demonstrate your skills in these areas.
Be Person-Centred: Remember to emphasise your commitment to person-centred care in your application. We value communication and relationship building, so include any experiences where you’ve successfully fostered these qualities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Kingsley Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Kingsley Specialist Services' values and mission. Familiarise yourself with their person-centred approach and how they support adults with learning disabilities. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Lead Senior Support Worker, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully mentored or supervised teams in the past. Think about specific situations where you upheld regulatory standards or improved care quality, as these will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Practice responses to questions like how you would manage a conflict between staff members or ensure compliance with CQC regulations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. Inquire about the training and support provided to staff or how Kingsley measures success in delivering person-centred care. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
