Hospitality Host in Liverpool

Hospitality Host in Liverpool

Liverpool Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure excellent customer experience through food service and presentation.
  • Company: Family-run care home group with a passion for making a difference.
  • Benefits: Supportive team, opportunities for skill development, and a focus on staff happiness.
  • Why this job: Join a forward-thinking organisation that values both residents and employees.
  • Qualifications: Previous hospitality experience and strong communication skills required.
  • Other info: Recognised for outstanding workplace culture and commitment to quality care.

The predicted salary is between 24000 - 36000 £ per year.

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values‑driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people‑first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you’re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

To ensure there is always a focus on ensuring excellent customer experience, by ways of presentation and food service within the home.

Reports to: Hospitality Manager/Home Manager

Skills and attributes

  • Previous experience of hospitality essential with considerable experience in food and beverage service
  • Possess excellent communication, motivational and interpersonal skills
  • Have good organisational skills
  • An eye for detail

What will you gain?

You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Hospitality Host in Liverpool employer: Kingsley Healthcare

At Kingsley Healthcare, we pride ourselves on being a family-run business that values compassion and integrity in delivering exceptional care. As a Real Living Wage employer with a strong commitment to employee wellbeing, we offer a supportive work culture where your contributions are recognised and rewarded. Join us in a role that not only allows you to grow professionally but also enables you to make a meaningful difference in the lives of our residents every day.
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Contact Detail:

Kingsley Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Host in Liverpool

✨Tip Number 1

Get to know the company culture! Before your interview, dive into Kingsley Healthcare's values and mission. This way, you can show how your passion for exceptional care aligns with their people-first approach.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your hospitality experience and how it can enhance the customer experience at Kingsley.

✨Tip Number 3

Dress to impress! Make sure you look the part for your interview. A smart appearance not only shows professionalism but also reflects your respect for the role and the organisation.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Hospitality Host in Liverpool

Hospitality Experience
Food and Beverage Service
Communication Skills
Motivational Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Customer Service Orientation

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional experiences for our residents. Share any relevant experiences that highlight your commitment to quality service.

Tailor Your CV: Make sure your CV is tailored to the role of Hospitality Host. Highlight your previous experience in food and beverage service, and don’t forget to mention those excellent communication and organisational skills we’re looking for!

Be Personable: We love a friendly approach! Use a warm and engaging tone in your written application. Remember, we’re a family-run business, so showing your personality can really help you stand out from the crowd.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our company culture there.

How to prepare for a job interview at Kingsley Healthcare

✨Know the Company Inside Out

Before your interview, take some time to research Kingsley Healthcare. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in being part of a family-run business that prioritises care and compassion.

✨Showcase Your Hospitality Experience

Be ready to discuss your previous roles in hospitality, especially focusing on food and beverage service. Prepare specific examples of how you've delivered excellent customer experiences in the past. Highlight any situations where your attention to detail made a difference, as this aligns perfectly with what they’re looking for.

✨Demonstrate Your Communication Skills

As a Hospitality Host, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the role, such as handling customer feedback or working with a team. This will help you feel more prepared and relaxed during the actual interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or opportunities for professional development. This shows that you’re not just interested in the job, but also in how you can grow within the organisation and contribute to their mission of delivering exceptional care.

Hospitality Host in Liverpool
Kingsley Healthcare
Location: Liverpool

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