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- Tasks: Lead and manage a new domiciliary care branch, ensuring high-quality home care services.
- Company: Join a dynamic team dedicated to enhancing the lives of individuals in their own homes.
- Benefits: Enjoy professional development opportunities and a supportive work environment.
- Why this job: Make a real difference in clients' lives while growing your leadership skills in a rewarding field.
- Qualifications: Management experience in domiciliary care and NVQ Level 4/5 in Health and Social Care required.
- Other info: Be part of a new branch with the chance to shape its future and impact.
The predicted salary is between 36000 - 60000 £ per year.
About the company
At Kingsley Healthcare, we are more than just a care home group – we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you\’re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About the role
Kingsley Home Care is part of the wider Kingsley Healthcare Group, an established UK care provider with over 26 years’ experience delivering trusted, high-quality care.
Our Lowestoft branch is well-established locally, with strong demand and a capable, close-knit team that takes pride in delivering consistent, high standards of care. It’s a stable service with solid foundations and clear opportunity for further growth.
This is an opportunity to step into a leadership role where you can shape the direction of the branch and make a measurable difference to both clients and staff.
Find out more about Kingsley Home Care
Reports to: Operations Manager/ Regional Operations Director
Key duties and responsibilities
- Lead and manage branch staff, fostering a positive work environment and supporting professional development.
- Participate in the branch on-call rota, providing out-of-hours operational cover, managing incidents, supporting staff, and acting as the escalation lead for emergencies, safeguarding concerns, and service continuity issues.
- Oversee daily operations, including scheduling, client intake, care planning, and service coordination.
- Ensure regulatory compliance, quality assurance, and effective risk management across all services.
- Build client and community relationships, handling concerns, conducting assessments, and promoting services.
- Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities.
Skills and attributes
- Previous management experience within a domiciliary care setting is essential
- Excellent business acumen with a strong desire to develop and grow the service
- Comprehensive knowledge of CQC standards
- Good leadership skills with the ability to communicate effectively
- Full UK driving licence
Education and qualification
- Minimum NVQ Level 4/5 in Health and Social Care, or equivalent
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Domiciliary Care Branch Manager employer: Kingsley Healthcare
Contact Detail:
Kingsley Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domiciliary Care Branch Manager
✨Tip Number 1
Network with professionals in the domiciliary care sector. Attend local events or join online forums where you can connect with current managers and staff. This can provide you with insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest CQC standards and regulations. Being well-versed in these guidelines will not only boost your confidence during interviews but also demonstrate your commitment to quality care.
✨Tip Number 3
Prepare to discuss your leadership style and how you foster a positive work environment. Think of specific examples from your past experience that showcase your ability to manage and develop staff effectively.
✨Tip Number 4
Research StudySmarter and our values. Understanding our mission and how we operate will help you align your answers during the interview, showing that you're not just a fit for the role, but also for our company culture.
We think you need these skills to ace Domiciliary Care Branch Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and required skills for the Domiciliary Care Branch Manager position to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous management experience in a domiciliary care setting. Provide specific examples of how you've successfully led teams and managed care services.
Showcase Your Qualifications: Clearly state your educational qualifications, particularly your NVQ Level 4/5 in Health and Social Care or equivalent. Mention any additional training or certifications that are relevant to the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the care sector. Discuss your business acumen and how you plan to drive growth and quality in the new branch.
How to prepare for a job interview at Kingsley Healthcare
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in domiciliary care. Highlight specific examples of how you've led teams, managed operations, and ensured high-quality care delivery.
✨Demonstrate Knowledge of CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards relevant to domiciliary care. Be ready to explain how you would ensure compliance and maintain quality assurance in your branch.
✨Emphasise Your Business Acumen
Discuss your understanding of budget management and performance monitoring. Share any experiences where you've identified growth opportunities or improved service delivery in a previous role.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve handling client concerns or managing staff conflicts. Think through your approach to problem-solving and how you would advocate for clients' best interests.
