Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead hospitality operations, ensuring exceptional experiences for residents and managing a caring team.
- Company: Join a family-oriented care home dedicated to compassion and community.
- Benefits: Supportive team environment, skill development opportunities, and a chance to make a real difference.
- Why this job: Be the heart of our care home, creating memorable moments for residents every day.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for people.
- Other info: Dynamic role with a focus on teamwork and personal connections.
The predicted salary is between 36000 - 60000 £ per year.
As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.
If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.
Key duties and responsibilities:
- Create a caring service experience aligned with our family values: compassion, empathy, and transparency.
- Foster a positive work environment emphasizing teamwork, improvement, and top-notch service.
- Deliver exceptional experiences for residents, surpassing their needs and expectations.
- Oversee food service operations, collaborating closely with the chef for quality meals on time.
- Develop engaging activities promoting residents' interests, fun, and well-being.
- Maintain a top-notch first impression experience and uphold high cleanliness standards.
- Address maintenance issues promptly to keep the facility in good condition.
- Manage the hospitality budget to meet revenue targets while controlling costs.
- Build strong relationships with residents, families, and staff to enhance community engagement.
- Ensure staff are well-trained and equipped for effective performance.
- Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
Skills and attributes:
- Previous experience with a hospitality background - preferably some hotel experience.
- Excellent communication, motivational and people skills.
- Genuine interest in engaging our residents and their families on a regular basis.
- Organisational skills with good time keeping.
- This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Hospitality Manager (Care Home) in Thetford employer: Kingsley Healthcare Group
Contact Detail:
Kingsley Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager (Care Home) in Thetford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality sector, especially those who have experience in care homes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your warmth and passion for hospitality shine through. Share stories that highlight your people management skills and how you've created memorable experiences for residents.
✨Tip Number 3
Research the company culture! Before your interview, check out their website and social media. Understanding their values will help you tailor your responses and show that you're a perfect fit for their family-oriented environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Hospitality Manager (Care Home) in Thetford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about providing an outstanding experience for residents. Share any personal stories or experiences that highlight your commitment to excellent service.
Tailor Your CV: Make sure your CV is tailored to the role of Hospitality Manager. Highlight your relevant experience in care homes or hospitality environments, and don’t forget to mention your knowledge of laws and regulations. We love seeing candidates who understand the industry!
Be Personable: In your cover letter, adopt a friendly tone that reflects our family-oriented values. We’re looking for someone with natural warmth, so let your personality come through! Address how you would build relationships with residents and staff alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Kingsley Healthcare Group
✨Know Your Stuff
Make sure you brush up on the relevant laws, regulations, and policies related to hospitality in care homes. Being able to discuss these confidently will show that you’re not just experienced but also knowledgeable about the industry standards.
✨Showcase Your People Skills
Since this role is all about people management, be ready to share examples of how you've fostered teamwork and improved service in previous roles. Think of specific situations where your communication skills made a difference.
✨Engage with Passion
Demonstrate your genuine interest in creating a caring service experience. Share stories that highlight your warmth and passion for looking after people, as this aligns perfectly with the family values of the care home.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling maintenance issues or managing the hospitality budget. Practise your responses to these types of questions so you can showcase your problem-solving skills and organisational abilities.
