Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality assurance and support care home managers in delivering exceptional care.
- Company: Join Kingsley Healthcare, a top-rated provider known for innovative, person-centred support.
- Benefits: Enjoy a competitive salary, career development, and discounts through the Blue Light Card Scheme.
- Why this job: Make a real impact in a supportive environment that values your expertise and growth.
- Qualifications: Experience in healthcare management and knowledge of learning disabilities are essential.
- Other info: This role covers maternity leave with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Peripatetic Service/ Operational Support Manager
Join to apply for the Peripatetic Service/ Operational Support Manager role at Kingsley Healthcare Group
About the Company
Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.
Staff at our six services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group. We are winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, and are ranked among the top 20 large UK care home groups for our exceptional care. Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients. We are the UK’s only large care home provider to achieve B Corp certification, and in 2024 and 2025 were named Health Investor’s Residential Elderly Large Care Provider of the Year. For eight consecutive years we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk. We are also proud to be a Real Living Wage employer. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you\’re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
We offer a rewarding leadership opportunity in a kind and empathic environment. If you are passionate about delivering exceptional care and have a strong background in specialist services for adults with learning disabilities and complex needs, this role could be your next meaningful step. At Kingsley Healthcare, we embrace what makes our residents unique and ensure they live lives filled with dignity, purpose, and joy.
As a Peripatetic Service / Operational Support Manager, you will play a pivotal role in maintaining and enhancing the quality of care across our Specialist Services. You’ll work closely with our operations team and care home managers to promote excellence, ensure regulatory compliance, and support continuous improvement across our residential and nursing services.
Note: This role is initially to cover maternity leave, with potential for further opportunities. This job description is intended to convey information essential to understanding the scope of the Peripatetic Service / Operational Support Manager role. It is not intended to be an exhaustive list of qualifications, responsibilities, and skills required for the position.
Reports to: Director / Group Operations Manager
Key duties and responsibilities
- Leading quality assurance initiatives across our Specialist Services
- Conducting audits, inspections, and assessments to ensure compliance with CQC and company standards
- Supporting care home managers with operational guidance and service development
- Delivering training and development programs to promote best practice and continuous learning
- Championing service user satisfaction through person-centred care and family engagement
- Monitoring and responding to incidents, complaints, and regulatory feedback
- Collaborating on policy development and ethical practice with the wider operations team
Skills and attributes
- Proven experience in a similar healthcare or care home management role
- Excellent knowledge of learning disabilities and associated complex needs
- Strong understanding of CQC regulatory requirements
- Exceptional leadership, communication, and problem-solving skills
- A commitment to person-centred care and service excellence
- The ability to manage multiple priorities and drive continuous improvement
What will you gain
You’ll be part of a nationally renowned care provider that values its people and invests in their growth. We’re proud to be a Real Living Wage employer and offer a supportive, collaborative environment where your expertise will make a real impact. You’ll have the opportunity to shape services, mentor teams, and contribute to the future of specialist care at Kingsley.
- East Anglia
- Pay: £45,000 – £50,000 per year (depending on experience)
- Type: Permanent
- Shift: Salaried
- Monthly Car Allowance
Benefits
- Comprehensive induction and training programme
- Opportunities for career development and progression
- Employee Assistance Programme
- Blue Light Card Scheme. We’ll reimburse the enrolment fee of this scheme offering discounts on holidays, days out and 15,000+ national brands
- We’ll pay for your full DBS disclosure
- Monthly Car Allowance
Your right to work in the UK: In accordance with the Asylum and Immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries: Hospitals and Health Care
#J-18808-Ljbffr
Peripatetic Service/ Operational Support Manager employer: Kingsley Healthcare Group
Contact Detail:
Kingsley Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peripatetic Service/ Operational Support Manager
✨Tip Number 1
Familiarise yourself with Kingsley Healthcare Group's values and mission. Understanding their commitment to person-centred care and the specific needs of adults with learning disabilities will help you align your approach during interviews.
✨Tip Number 2
Network with current or former employees of Kingsley Healthcare Group. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with CQC compliance and quality assurance initiatives. Highlighting specific examples of how you've successfully managed these aspects in previous roles will demonstrate your capability for this position.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've led teams through challenges or changes in the past. This will illustrate your ability to support care home managers and drive continuous improvement across services.
We think you need these skills to ace Peripatetic Service/ Operational Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare or care home management, particularly with adults who have learning disabilities and complex needs. Use specific examples that demonstrate your leadership and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional care. Mention why you want to work at Kingsley Healthcare Group and how your values align with their commitment to person-centred care.
Highlight Relevant Skills: In your application, emphasise your knowledge of CQC regulatory requirements and your experience in quality assurance initiatives. This will show that you understand the importance of compliance and service excellence.
Showcase Continuous Improvement: Discuss any previous experiences where you have driven continuous improvement in care services. Provide examples of how you have supported training and development programmes to enhance best practices in your past roles.
How to prepare for a job interview at Kingsley Healthcare Group
✨Understand the Company Values
Before your interview, take some time to research Kingsley Healthcare Group's values and mission. They pride themselves on person-centred care and a commitment to their staff. Showing that you align with these values can set you apart.
✨Prepare for Scenario-Based Questions
Given the nature of the role, be ready to discuss specific scenarios where you've demonstrated leadership, problem-solving, and compliance with regulatory standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Relevant Experience
Make sure to emphasise your experience in managing care services, particularly with adults with learning disabilities. Discuss any relevant training or initiatives you've led that improved service quality or compliance.
✨Show Your Passion for Care
Kingsley Healthcare is looking for someone who is genuinely passionate about delivering exceptional care. Be prepared to share personal anecdotes or experiences that illustrate your commitment to improving the lives of residents.
