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- Tasks: Oversee hospitality operations, ensuring exceptional experiences for residents through food, activities, and maintenance.
- Company: Join Kingsley Healthcare, a family-run care home group with a passion for making a difference.
- Benefits: Enjoy competitive pay, recognition as a Real Living Wage employer, and a supportive work environment.
- Other info: Be part of a team that values compassion, integrity, and respect in a dynamic workplace.
- Why this job: Make a meaningful impact in residents' lives while working in a values-driven, award-winning organisation.
- Qualifications: Experience in hospitality or care home settings, with knowledge of relevant laws and regulations.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
At Kingsley Healthcare, we are more than just a care home group – we are a proud, family‑run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values‑driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people‑first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you’re passionate about delivering exceptional care and want to be part of a forward‑thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level. If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family‑oriented care home.
Reports to: Homes Manager/ Regional Hospitality
Hospitality Manager (Care Home) in Norfolk employer: Kingsley Healthcare Group
Contact Detail:
Kingsley Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager (Care Home) in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and care sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for care shine through. Share stories that highlight your experience and how you’ve made a difference in previous roles.
✨Tip Number 3
Research the company culture! Kingsley Healthcare values compassion and integrity, so make sure you align your answers with their mission. This shows you’re not just looking for any job, but you genuinely want to be part of their family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and are keen to be part of our values-driven approach.
We think you need these skills to ace Hospitality Manager (Care Home) in Norfolk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional care shine through. We want to see how you connect with our values and how you can make a meaningful difference in residents' lives.
Tailor Your CV: Make sure your CV is tailored to the Hospitality Manager role. Highlight your relevant experience in care homes or hospitality environments, and don’t forget to mention any knowledge of laws and regulations that are important for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to share specific examples of your people management skills and how you've created outstanding experiences in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our family-run business!
How to prepare for a job interview at Kingsley Healthcare Group
✨Know the Company Inside Out
Before your interview, take some time to research Kingsley Healthcare. Understand their values, mission, and recent achievements, like their B Corp certification. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your People Skills
As a Hospitality Manager, your people management skills are crucial. Prepare examples from your past experiences where you successfully managed teams or resolved conflicts. Highlight how you foster a positive environment for both staff and residents.
✨Demonstrate Knowledge of Regulations
Familiarise yourself with relevant laws and regulations in the care home sector, such as health and safety legislation. Be ready to discuss how you’ve implemented these in previous roles, ensuring compliance while maintaining high standards of care.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company, such as inquiries about their approach to resident engagement or team development initiatives.