Care Home Deputy Manager in Norfolk

About The Company

At Kingsley Healthcare, we are more than just a care home group – we are a proud, family‑run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values‑driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people‑first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you’re passionate about delivering exceptional care and want to be part of a forward‑thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About The Role

As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high‑quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present. Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre‑admission assessments of residents, ensure that each resident’s care plan and daily records are kept up to date, and foster effective communication with the residents’ families and other organisations.

Reports to: Home Manager

Skills and Attributes

• Previous Deputy Home Manager experience.
• The ability to engage with the service users to understand their needs in order to provide excellent services of care.
• Good working knowledge of CQC standards.
• The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
• Ability to promote ownership of care programmes by fully involving service users and their families in developing, agreeing and evaluating care programmes within the home.

What will you gain?

• King’s Court Care Home, Holt, Norfolk
• Pay: £45,000 per year
• Type: Permanent
• Shift: Days
• £2000 Welcome bonus

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme.
• Blue Light Card Scheme – we’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
• We’ll pay for your full DBS disclosure.
• £2,000 Welcome bonus

Location

Our latest flagship luxury care home combines superb facilities, designed with resident wellbeing in mind, with a fabulous location in the historic market town of Holt, within easy reach of wide areas of Norfolk. The home’s generously sized 66 bedrooms, all with an en‑suite, are immaculately designed in bright, tasteful and contemporary colours. Hempstead Road, Holt, NR25 6DQ

In accordance with the Asylum and Immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.