At a Glance
- Tasks: Lead a dedicated team to deliver exceptional care and manage daily operations.
- Company: Join Kingsley Healthcare, a family-run business with a passion for making a difference.
- Benefits: Enjoy competitive pay, bonuses, paid breaks, and 25 days annual leave.
- Other info: Be part of a B Corp certified company recognised for its commitment to quality and innovation.
- Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
- Qualifications: Management experience in domiciliary care and NVQ Level 4/5 in Health and Social Care required.
The predicted salary is between 39000 - 51000 £ per year.
About The Company
At Kingsley Healthcare, we are more than just a care home group – we are a proud, family‑run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values‑driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you’re passionate about delivering exceptional care and want to be part of a forward‑thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
Kingsley Home Care is part of the wider Kingsley Healthcare Group, an established UK care provider with over 26 years’ experience delivering trusted, high-quality care. Our Lowestoft branch is well‑established locally, with strong demand and a capable, close‑knit team that takes pride in delivering consistent, high standards of care. It’s a stable service with solid foundations and clear opportunity for further growth. This is an opportunity to step into a leadership role where you can shape the direction of the branch and make a measurable difference to both clients and staff.
Reports to: Operations Manager/ Regional Operations Director
Key Duties and Responsibilities
- Lead and manage branch staff, fostering a positive work environment and supporting professional development.
- Participate in the branch on‑call rota, providing out‑of‑hours operational cover, managing incidents, supporting staff, and acting as the escalation lead for emergencies, safeguarding concerns, and service continuity issues.
- Oversee daily operations, including scheduling, client intake, care planning, and service coordination.
- Ensure regulatory compliance, quality assurance, and effective risk management across all services.
- Build client and community relationships, handling concerns, conducting assessments, and promoting services.
- Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities.
Skills and Attributes
- Previous management experience within a domiciliary care setting is essential.
- Excellent business acumen with a strong desire to develop and grow the service.
- Comprehensive knowledge of CQC standards.
- Good leadership skills with the ability to communicate effectively.
- Full UK driving licence.
Education and Qualification
- Minimum NVQ Level 4/5 in Health and Social Care, or equivalent.
Pay: £45,000 per year
Type: Permanent
Shift: Salaried
Excellent PRP Bonuses as the branch hours increase.
Benefits
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme.
- Blue Light Card Scheme.
- Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
- We’ll pay for your full DBS disclosure.
- Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
- Excellent performance related bonus.
- You will be rewarded with bonuses as the branch hours increase.
- 25 days annual leave plus bank holidays entitlement.
- Consistent support from a dedicated Head Office Team.
- Company Pension Scheme.
- Employee Wellness Health Assured Benefit Program.
- Employee Benefits & Discount Scheme.
Your Right to Work in the UK
In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
Domiciliary Care Branch Manager in Lowestoft employer: Kingsley Healthcare Group
Kingsley Healthcare Group is an exceptional employer, offering a supportive and family-oriented work culture at Four Oaks Care Home in Trafford. With competitive pay, a £2,000 welcome bonus, and ample opportunities for career progression, we prioritise the growth and well-being of our staff while ensuring the highest standards of clinical care for our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Domiciliary Care Branch Manager in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Kingsley Healthcare and understanding their values. Be ready to discuss how your experience aligns with their commitment to quality care and community relationships. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your management experience and how you can lead a team effectively in a domiciliary care setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Kingsley family.
We think you need these skills to ace Domiciliary Care Branch Manager in Lowestoft
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for care shine through! We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that drive you.
Tailor Your Application:Make sure to customise your application to reflect the values and mission of Kingsley Healthcare. Highlight your management experience and how it aligns with our commitment to quality and innovation in care.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This helps us understand your qualifications and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family!
How to prepare for a job interview at Kingsley Healthcare Group
✨Know Your Care Standards
Familiarise yourself with the CQC standards and regulations relevant to domiciliary care. Being able to discuss these confidently will show that you understand the importance of compliance and quality assurance in the role.
✨Showcase Your Leadership Skills
Prepare examples from your previous management experience where you've successfully led a team or improved service delivery. Highlight how you foster a positive work environment and support professional development, as this aligns with the company's values.
✨Understand the Community Impact
Research Kingsley Healthcare's community involvement and be ready to discuss how you can build client and community relationships. Showing that you care about the people you serve will resonate well with their mission.
✨Prepare for Scenario Questions
Anticipate questions about handling emergencies, safeguarding concerns, and service continuity issues. Think through your approach to these scenarios, as they are crucial for the role and demonstrate your problem-solving skills.
