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For Companies At a Glance
- Tasks: Lead hospitality operations, ensuring exceptional experiences for residents and managing a caring team.
- Company: Join Kingsley Healthcare, a family-run care home group dedicated to making a meaningful difference in lives.
- Benefits: Enjoy career development, employee discounts, and a supportive work environment with a competitive salary.
- Why this job: Be part of a values-driven company recognised for its commitment to quality and innovation in care.
- Qualifications: Experience in hospitality or care homes, excellent communication skills, and a passion for people are essential.
- Other info: Located in Lowestoft, this role offers a vibrant community atmosphere and opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.
If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.
Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager
Key duties and responsibilities
Skills and attributes
This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Hospitality Manager (Care Home) employer: Kingsley Healthcare Group
Contact Detail:
Kingsley Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager (Care Home)
✨Tip Number 1
Familiarise yourself with Kingsley Healthcare's values and mission. Understanding their commitment to compassion, integrity, and respect will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of Kingsley Healthcare. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your experience and how it relates to the role.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your people management skills and ability to create a positive environment. Highlighting these instances will help you stand out as a candidate who can deliver exceptional resident experiences.
✨Tip Number 4
Research the latest trends in hospitality within care homes. Being knowledgeable about current best practices can set you apart and show your commitment to providing high-quality service in line with industry standards.
We think you need these skills to ace Hospitality Manager (Care Home)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly within care homes or similar environments. Emphasise your people management skills and any specific achievements that align with the values of Kingsley Healthcare.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing exceptional care and hospitality. Mention how your values align with those of Kingsley Healthcare, and provide examples of how you've created positive experiences for residents or customers in previous roles.
Showcase Relevant Skills: In your application, clearly outline your skills in communication, organisation, and teamwork. Provide specific examples of how you've successfully managed hospitality operations, overseen food services, or developed engaging activities for residents.
Highlight Compliance Knowledge: Demonstrate your understanding of relevant laws and regulations, such as health and safety legislation. Mention any training or certifications you have that relate to compliance in a care home or hospitality setting.
How to prepare for a job interview at Kingsley Healthcare Group
✨Show Your Passion for Care
During the interview, express your genuine interest in providing exceptional care and hospitality. Share personal anecdotes or experiences that highlight your commitment to making a difference in residents' lives.
✨Demonstrate People Management Skills
Be prepared to discuss your experience in managing teams and fostering a positive work environment. Highlight specific examples where you successfully motivated staff or improved team dynamics.
✨Know the Regulations
Familiarise yourself with relevant laws and regulations related to health and safety, as well as employment legislation. Being knowledgeable about these topics will show your preparedness for the role and your commitment to compliance.
✨Prepare Questions About the Role
Have thoughtful questions ready to ask the interviewer about the hospitality operations and resident engagement strategies. This demonstrates your enthusiasm for the position and your desire to contribute positively to the care home.
