At a Glance
- Tasks: Lead a dynamic care team, ensuring high-quality, person-centred care for clients.
- Company: Join Kingsley Healthcare, a family-run business making a meaningful difference in lives.
- Benefits: Enjoy competitive pay, career development, wellness programmes, and employee discounts.
- Other info: Be part of a top-rated workplace with excellent support and mentorship.
- Why this job: Make a real impact in the community while growing your career in care.
- Qualifications: Experience in healthcare, strong communication skills, and a compassionate approach required.
The predicted salary is between 36000 - 60000 £ per year.
About The Company
At Kingsley Healthcare, we are more than just a care home group - we are a proud, family‑run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values‑driven care.
In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction.
We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people‑first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you’re passionate about delivering exceptional care and want to be part of a forward‑thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
We are seeking a dedicated and experienced Field Care Supervisor to join our dynamic home care team. The successful candidate will play a crucial role in ensuring the delivery of high‑quality, person‑centred care to our clients. You will be the vital link between our office‑based team, our fantastic care staff, and our valued clients. This is a varied and rewarding role for a professional with excellent communication, organisational, and leadership skills.
Reports to: Branch Manager and Care Coordinators
Key duties and responsibilities
- Initial Client Assessments: Conduct comprehensive initial assessments for new clients, identifying their care needs, personal preferences, and lifestyle to develop a tailored care plan.
- Care Planning & Risk Assessing: Create detailed and effective care plans, ensuring they are regularly reviewed and updated. Conduct thorough risk assessments to guarantee the safety and well‑being of both clients and care staff.
- Staff Competency Checks: Perform regular competency checks and spot checks on care staff to ensure they are delivering care to the highest standards and adhering to company policies and procedures.
- Client Reviews: Conduct regular review visits with clients to monitor the effectiveness of their care plan, gather feedback, and address any concerns or changes in their needs.
- Liaison with Other Professionals: Act as a key point of contact, liaising effectively with family members, GPs, district nurses, social workers, and other healthcare professionals to ensure a coordinated approach to care.
- Auditing: Participate in and conduct regular audits of care plans, medication administration records (MARs), and other essential documentation to maintain compliance and quality standards.
- On-Call Duties: Participate in the on-call rota to provide out-of-hours support and guidance to care staff, managing emergencies and unforeseen circumstances as they arise.
- Emergency Care Shift Cover: Be available to provide emergency care cover for shifts as needed, ensuring continuity of care for our clients.
- General Admin Duties: Complete all required administrative tasks, including maintaining accurate and up-to-date client and staff records, writing reports, and following up on actions from assessments and reviews.
- Support & Mentorship: Provide ongoing support, guidance, and mentorship to our care staff, fostering a positive and professional work environment.
Essential Requirements
- Previous experience in a domiciliary care or similar healthcare setting.
- Excellent communication, interpersonal, and problem‑solving skills.
- Strong organisational and time‑management abilities.
- A compassionate, empathetic, and professional approach to care.
- Full UK Driving Licence and access to a reliable vehicle.
- Proficiency in using IT systems for record‑keeping and communication.
- A flexible approach to working hours, including participation in the on-call rota.
Desirable Skills
- Experience in a supervisory or management role within the care sector.
- Knowledge of CQC regulations and best practices.
- A relevant care qualification (e.g., NVQ/QCF Level 2/3 in Health and Social Care or equivalent).
What will you gain?
Join a team that’s dedicated to supporting both clients and staff. With opportunities for professional growth and a commitment to wellbeing, you’ll have the chance to truly thrive in a rewarding role.
Make a real difference – join Kingsley Home Care today!
- Kingsley Homecare (Lowestoft Area), Lowestoft, Suffolk
- Pay:: £27,000 per year
- Type: Permanent
- Shift: Days
Benefits
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme
- Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
- Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
- Refer a friend and receive a thank you gift of up to £500*
- We’ll pay for your full DBS disclosure
- Company Pension Scheme
- Employee Wellness Health Assured Benefit Programme
- Employee Benefits & Discount Scheme
Your right to work in the UK
In accordance with the Asylum and Immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
Field Care Supervisor in Lowestoft employer: Kingsley Healthcare Group
At Kingsley Healthcare Group, we pride ourselves on being a family-run business that values compassion and integrity in care. Our commitment to employee wellbeing is reflected in our outstanding workplace ratings and comprehensive benefits, including career development opportunities and a supportive work culture. Join us in making a meaningful difference in people's lives while enjoying the rewards of being part of a B Corp certified organisation dedicated to excellence in care.
StudySmarter Expert Advice🤫
We think this is how you could land Field Care Supervisor in Lowestoft
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kingsley Healthcare's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a Field Care Supervisor can directly benefit their clients and staff.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows you're genuinely interested and helps you figure out if Kingsley Healthcare is the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the Kingsley family.
We think you need these skills to ace Field Care Supervisor in Lowestoft
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for providing high-quality care shine through. Share personal experiences or motivations that drive you to make a difference in people's lives, just like we do at Kingsley Healthcare.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Field Care Supervisor role. Use keywords from the job description to demonstrate that you understand what we're looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your qualifications effectively.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently, and you'll have access to all the latest updates about the role.
How to prepare for a job interview at Kingsley Healthcare Group
✨Know Your Care Standards
Familiarise yourself with the latest CQC regulations and best practices in care. Being able to discuss these during your interview will show that you’re not just knowledgeable but also genuinely passionate about delivering high-quality, person-centred care.
✨Showcase Your Leadership Skills
As a Field Care Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or mentored staff. This will highlight your capability to foster a positive work environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of specific situations you've encountered in previous roles and how you managed them. This will help you articulate your thought process and decision-making skills effectively.
✨Communicate with Compassion
Since this role is all about caring for others, practice conveying empathy and compassion in your responses. Use examples that reflect your understanding of clients' needs and how you’ve gone above and beyond to ensure their well-being. This will resonate well with the values of Kingsley Healthcare.
