Domiciliary Care Branch Manager

Domiciliary Care Branch Manager

Full-Time 45000 - 63000 £ / year (est.) No home office possible
Kingsley Healthcare Group

At a Glance

  • Tasks: Lead a new branch, manage staff, and ensure high-quality home care services.
  • Company: Join Kingsley Healthcare, a family-run business making a real difference in people's lives.
  • Benefits: Enjoy a £3,000 welcome bonus, paid breaks, and 25 days annual leave plus bank holidays.
  • Why this job: Be part of a values-driven organisation that prioritises exceptional care and employee wellbeing.
  • Qualifications: Management experience in domiciliary care and NVQ Level 4/5 in Health and Social Care required.
  • Other info: Dynamic work environment with opportunities for career growth and professional development.

The predicted salary is between 45000 - 63000 £ per year.

About The Company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023). If you’re passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About The Role

As our Domiciliary Care Branch Manager for this exciting new branch, you will be the crucial cog in setting up and driving the business. Your role will see you oversee and coordinate the home care services for individuals who require assistance with activities of daily living but prefer to remain in their own homes. This will include being responsible for ensuring the delivery of high-quality care, managing care plans, and supervising home care staff. You will play a significant role in ensuring the well-being and safety of clients receiving care at home, as well as coordinate services, manage staff, and advocate for the best interests of clients to promote independence, quality of life, and optimal health outcomes.

Reports to: Operations Manager/ Regional Operations Director

Key duties and responsibilities:

  • Lead and manage branch staff, fostering a positive work environment and supporting professional development.
  • Oversee daily operations, including scheduling, client intake, care planning, and service coordination.
  • Ensure regulatory compliance, quality assurance, and effective risk management across all services.
  • Build client and community relationships, handling concerns, conducting assessments, and promoting services.
  • Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities.

Skills and attributes:

  • Previous management experience within a domiciliary care setting is essential.
  • Excellent business acumen with a strong desire to develop and grow the service.
  • Comprehensive knowledge of CQC standards.
  • Good leadership skills with the ability to communicate effectively.
  • Full UK driving licence.

Education and qualification:

  • Minimum NVQ Level 4/5 in Health and Social Care, or equivalent.

Pay: £45,000 per year

Type: Permanent

Shift: Salaried

£3000 Welcome Bonus

Excellent PRP Bonuses as the branch hours increase.

Benefits:

  • Comprehensive induction and training programme.
  • Opportunities for career development and progression.
  • Employee Assistance Programme.
  • Blue Light Card Scheme.
  • Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
  • We’ll pay for your full DBS disclosure.
  • Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
  • £3,000 Welcome bonus.
  • Excellent performance related bonus.
  • 25 days annual leave plus bank holidays entitlement.
  • Consistent support from a dedicated Head Office Team.
  • Company Pension Scheme.
  • Employee Wellness Health Assured Benefit Program.
  • Employee Benefits & Discount Scheme.

Your right to work in the UK: In accordance with the Asylum and Immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Domiciliary Care Branch Manager employer: Kingsley Healthcare Group

At Kingsley Healthcare, we pride ourselves on being a family-run business that values compassion and integrity in delivering care. As a B Corp certified provider, we offer a supportive work culture with a strong focus on employee development, competitive benefits including a £3,000 welcome bonus, and recognition for our commitment to wellbeing, making us an exceptional employer for those passionate about making a difference in the lives of others.
Kingsley Healthcare Group

Contact Detail:

Kingsley Healthcare Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Domiciliary Care Branch Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. The more people you know, the better your chances of hearing about job openings before they even hit the market.

✨Tip Number 2

Prepare for interviews by researching Kingsley Healthcare thoroughly. Understand their values, recent achievements, and what makes them stand out in the care industry. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice your interview skills with a friend or family member. Get comfortable discussing your management experience and how it aligns with the role of Domiciliary Care Branch Manager. The more you practice, the more confident you'll feel when it’s time to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!

We think you need these skills to ace Domiciliary Care Branch Manager

Management Experience in Domiciliary Care
Business Acumen
Knowledge of CQC Standards
Leadership Skills
Effective Communication
Client Relationship Management
Care Planning
Regulatory Compliance
Quality Assurance
Risk Management
Staff Supervision
Budget Oversight
KPI Monitoring
Problem-Solving Skills
Full UK Driving Licence

Some tips for your application 🫡

Show Your Passion for Care: When writing your application, let your passion for delivering exceptional care shine through. Share personal experiences or motivations that drive you to make a difference in people's lives, just like we do at Kingsley Healthcare.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Domiciliary Care Branch Manager. We want to see how you can contribute to our values-driven approach and help us maintain our high standards.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us easily understand your qualifications and how you fit into our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our family-run business!

How to prepare for a job interview at Kingsley Healthcare Group

✨Know Your Care Standards

Familiarise yourself with the CQC standards and regulations relevant to domiciliary care. Being able to discuss these confidently will show that you understand the importance of compliance and quality assurance in delivering exceptional care.

✨Showcase Your Leadership Skills

Prepare examples from your previous management experience where you've successfully led a team or improved service delivery. Highlight how you foster a positive work environment and support professional development, as this aligns with the values of Kingsley Healthcare.

✨Understand the Business Side

Brush up on your business acumen, especially regarding budget oversight and KPI monitoring. Be ready to discuss how you can identify growth opportunities for the branch, demonstrating your strategic thinking and commitment to service development.

✨Build Rapport with Clients

Think about how you would build relationships with clients and the community. Prepare to share strategies for handling concerns and conducting assessments, as well as how you would advocate for clients' best interests to promote their independence and quality of life.

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